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Mental Health Support Worker

2 months ago


London, Greater London, United Kingdom Look Ahead Care Support and Housing Full time
About the Role

We are seeking a compassionate and resilient Mental Health Support Worker to join our team at Look Ahead Care Support and Housing. As a key member of our team, you will play a vital role in supporting our customers to maintain their mental health and well-being.

Key Responsibilities
  • Build trusting relationships with customers and create a positive atmosphere in the home.
  • Follow lone working protocols and maintain high levels of awareness to health and safety for self, colleagues, and customers.
  • Support customers to maintain a healthy and clean living environment, providing assistance with daily living activities as needed.
  • Provide support and assistance to customers during the day who may be experiencing difficulties with their mental health.
  • Develop and maintain links with key agencies and service providers in the local community.
  • Proactively manage health and safety on a daily basis for self, colleagues, and customers.
  • Empower customers to ensure they receive the services and benefits they are entitled to.
  • Undertake administrative work and maintain accurate and comprehensive records.
About You

We are looking for someone who is fundamentally calm and resilient, with a practical and logical mind and a natural ability to be well-organized. You will be flexible and able to work as part of a team, with a strong focus on delivering high-quality support to our customers.

Requirements
  • Up to NVQ Level 2/3 or equivalent experience in the social care/charity sector.
  • Desirable: experience working in mental health, CQC registered care settings, or delivering personal care/assistance.
About Us

Look Ahead is a leading not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.