Digital Business Operations Specialist

2 days ago


Inverness, Highland, United Kingdom Forestry and Land Scotland Full time

Digital Business Support Officer Role

About the Role

Forestry and Land Scotland is seeking a skilled Digital Business Support Officer to join our team. As a key member of our Transformation and Corporate Services (TCS) team, you will play a vital role in supporting the delivery of digital initiatives across the organisation.

Key Responsibilities

  • Administrative Support: Provide administrative assistance, handle documentation, coordinate meetings and events, manage queries, and contribute to the development of departmental procedures.
  • Stakeholder Engagement: Understand and document user requirements, manage relationships with digital service providers, and support service level agreements (SLAs).
  • IT Hardware Management: Administer and track IT inventory, assist in the deployment and retirement of IT devices, and ensure compliance with cyber resilience standards.
  • Digital Development Support: Offer specialist advice on digital estate functionality, monitor compliance with cyber resilience standards, and support training and awareness initiatives.

What We Offer

We provide a flexible working environment, allowing you to work from home, visit our offices as needed, and engage with colleagues across the organisation. You will be part of a collaborative team of dedicated professionals who will support your growth and development.

Requirements

To be successful in this role, you will need experience in digital/service support, a good understanding of IT systems, and a commitment to enhancing digital services. If you are passionate about digital transformation and have a strong work ethic, we encourage you to apply.

Working with Us

We welcome applications from everyone, regardless of background. As a Forestry and Land Scotland employee, you will have the opportunity to contribute to the ongoing digital transformation of our organisation.



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