Customer Service Representative

1 week ago


Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

Frasers Group is rethinking retail through digital innovation and unique store experiences. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. We're seeking a skilled Customer Service Representative to manage customer contacts through various channels, ensuring a seamless experience for our customers. Key responsibilities include providing excellent customer care, working with the highest standard of verbal and written communication, and taking ownership of customer contacts and complaints. The ideal candidate will have excellent written, verbal, and presentation skills, a passion for delivering exceptional customer service, and the ability to work well under pressure. In return, we offer a wide range of benefits, including a benefits package, a range of perks, and opportunities for career growth and development. If you're passionate about delivering a great customer experience and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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