Head of Business Development
15 hours ago
The Senior Operations Manager role at Fireaway Pizza involves overseeing and optimizing the operational efficiency of all company locations. This senior leadership position requires a dynamic and strategic thinker who can drive performance, manage a high-performing team, and scale operations as the company continues to grow.
The Senior Operations Manager will work closely with other departments, including marketing, finance, and product development, to execute strategies that drive growth, operational excellence, and exceptional customer experiences.
Key Responsibilities- Develop and implement strategies for cost control focused on optimising labour costs, controlling food waste, and enhancing operational profitability.
- Monitor operational budgets, ensuring that each store adheres to financial targets and that cost-saving initiatives are put in place without sacrificing quality.
- Analyse financial reports, assess operational costs, and collaborate with senior management team to refine financial strategies and improve overall profitability.
- Ensure consistent supply chain management, reducing costs while maintaining quality and customer satisfaction.
- Proven experience as an Head of Operations or similar role within a multi-site, fast-paced environment (preferably within the restaurant or QSR sector).
- Familiarity with franchise operations.
- Strong understanding of financial management, budgeting, and cost control.
- Excellent leadership and people management skills, with ability to coach, motivate, and develop high-performing team.
- Strong problem-solving and decision-making abilities, with focus on continuous improvement and innovation.
- Excellent communication and interpersonal skills, with ability to interact with all levels of organization and external stakeholders.
- A customer-first mindset, with commitment to ensuring exceptional customer experience at every touchpoint.
- Knowledge of health, safety, technical and food hygiene regulations in UK.
- Ability to handle multiple projects simultaneously, demonstrating excellent organizational and time-management skills.
The estimated salary for this position is £55,000 - £75,000 per annum, depending on experience.
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