Service Desk Analyst

Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Worldline. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within the agreed...

Service Desk Analyst RoleWe are seeking a skilled Service Desk Analyst to join our team at SIX Payment Services. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within...

We have an exciting opportunity for an IT professional to join our Service Desk team and provide technical support to our users.About the RoleTest, commission and install new software, hardware and IT systems.Contribute to the development and documentation of IT procedures and processes.Act as a technical resource in projects as directed by manager.Candidate...

Key ResponsibilitiesAs a Service Desk Team Lead at Quorum Network Resources, you will be responsible for leading a team of circa 10 Support Analysts, ensuring effective resourcing and a focus on delivering best-in-class service. This role requires strong people management skills, with the ability to manage time and availability to provide additional support...

We are seeking a highly skilled Service Desk Team Lead to join our team at Quorum Network Resources. As a key member of our Managed Services team, you will be responsible for leading a team of Support Analysts and ensuring that our clients receive best-in-class service.About the RoleYou will be responsible for line managing our IT analysts, ensuring that...

Service Desk Coordinator RoleEden Scott is seeking an IT Service Desk professional with MSP experience to progress their career into a Service Desk Coordinator role.The successful candidate will join a leading Managed Service Provider (MSP), dedicated to delivering top-tier IT services and support to clients, ensuring their systems remain secure,...

Service Desk CoordinatorEden Scott is seeking a highly skilled Service Desk Coordinator to join our team. As a Service Desk Coordinator, you will be the primary point of contact for all service desk inquiries, ensuring that client requests are handled professionally, efficiently, and in a timely manner.Key Responsibilities:Client Interaction & Triage: Act as...

Service Desk Coordinator RoleAre you an IT professional looking to progress your career in a Service Desk Coordinator role? We have an excellent opportunity for an IT Service Desk professional with MSP experience to join our team at Eden Scott.This role involves serving as the primary point of contact for all service desk inquiries, triaging and categorizing...

IT Support Analyst - Permanent RoleChange Digital is seeking a skilled IT Support Analyst to join our global client's service desk in central Edinburgh. This role involves installing, configuring, and documenting systems, software, and hardware within a Microsoft environment.Key Responsibilities:Provide technical support to users on a busy service...

Menzies Distribution Limited is seeking an IT Service Desk Support Specialist to provide a 24/7 service desk operation that covers the entire business. The successful candidate will work closely with the Service Desk Manager to handle queries in the form of tickets via the Service Now system and perform 1st & 2nd line fixes. This role plays an instrumental...

As a key member of our IT Department, we are seeking a highly skilled and customer-focused On-site IT Service Desk Technician to join our team in Edinburgh on a permanent basis.This exciting opportunity will see you providing on-the-ground support to our office, ensuring the smooth running of video conferencing and audio-visual equipment during meetings and...

Venesky-Brown's client seeks an IT Service Desk Analyst for a 3-month contract with potential extension. Key Responsibilities:Support staff with IT & Facilities activities, including new starter onboarding, desktop equipment, local networking, and telephony.Assist in developing and operating IT and facilities procedures and processes.Contribute to IT service...

Front Desk Associate Opportunity We are seeking a Front Desk Associate to join our team at Nuffield Health. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a welcoming and professional environment in our reception and café areas. Main Responsibilities: Support the...

Menzies Distribution Limited is seeking an IT Service Desk Support Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling queries and tickets via our Service Now system, providing first and second-line fixes, and contributing to the delivery of a great service to the company.Key...

About the RoleThe Front Desk Associate at YOTEL Edinburgh is responsible for ensuring a seamless guest experience. This includes interacting with guests, resolving issues, and maintaining a safe and welcoming environment.Key ResponsibilitiesProvide exceptional customer service to guestsManage front desk operations, including check-in and check-outRespond to...

Job DescriptionChange Digital is seeking an IT Support Analyst to join our global client's service desk in central Edinburgh. As an IT Support Analyst, you will be responsible for installing, configuring, and documenting systems, software, and hardware within a Microsoft environment.Key skills required for this role include:Minimum 3 years of experience on a...

We are seeking a skilled Front Desk Coordinator to join our team at NHS Scotland.The ideal candidate will have excellent IT skills and be able to work effectively in a fast-paced environment.As a Front Desk Coordinator, you will be responsible for providing administrative support to our clinical team and ensuring the smooth operation of our practice.Key...

Be the Face of Our HotelWe are seeking an experienced and charismatic Assistant Reception Manager to join our team at Malmaison. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide warm and welcoming service to guests,...

Assistant Reception ManagerAs a key member of our hotel team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests. Your role will involve managing the front desk, supervising a team of receptionists, and maintaining the highest standards of service.Key Responsibilities:Manage the front desk and...

Job OverviewThe Caledonian Edinburgh is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.