Help Desk Specialist
1 week ago
Venesky-Brown's client seeks an IT Service Desk Analyst for a 3-month contract with potential extension. Key Responsibilities:
- Support staff with IT & Facilities activities, including new starter onboarding, desktop equipment, local networking, and telephony.
- Assist in developing and operating IT and facilities procedures and processes.
- Contribute to IT service reporting and change management.
- Utilise and maintain support knowledgebase to deliver consistent service and continuity.
- Identify continual service improvement opportunities.
- Day-to-day maintenance of configuration management data for cloud solutions.
Essential Skills:
- Experience in supporting cloud solutions and access controls for differing SaaS platforms.
- Experience working with Microsoft Intune and Windows devices, supporting common operational issues.
- Maintaining process and procedures, working with 3rd party suppliers, and identifying opportunities for service improvement.
- Self-starter, comfortable with individual problem solving and asking for support when required.
- Experience of service management working within small and evolving organisations.
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Help Desk Support Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeWe are seeking an experienced Help Desk Support Specialist to join our team at Worldline, a global leader in digital transformation.Company OverviewAt Worldline, we design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies.SalaryThe successful candidate...
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IT Service Desk Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Menzies Distribution Limited Full timeMenzies Distribution Limited is seeking a skilled IT Service Desk Support Specialist to join our team. As a key member of our service desk operation, you will provide exceptional support to our customers, handling queries and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to and process incoming service requests via our...
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IT Service Desk Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Menzies Distribution Limited Full timeMenzies Distribution Limited is seeking an IT Service Desk Support Specialist to provide a 24/7 service desk operation that covers the entire business. The successful candidate will work closely with the Service Desk Manager to handle queries in the form of tickets via the Service Now system and perform 1st & 2nd line fixes. This role plays an instrumental...
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Service Desk Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000IT Coordinator EdinburghAs a Service Desk Coordinator, you will serve as the primary point of contact for all incoming support tickets. You will have access to great training resources and be able to develop your skills constantly.Key Responsibilities:Previous experience in an MSP environment in a technical support role.A proactive mindset, with a focus on...
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On-site IT Service Desk Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Burges Salmon Full timeAs a key member of our IT Department, we are seeking a highly skilled and customer-focused On-site IT Service Desk Technician to join our team in Edinburgh on a permanent basis.This exciting opportunity will see you providing on-the-ground support to our office, ensuring the smooth running of video conferencing and audio-visual equipment during meetings and...
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IT Service Desk Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Menzies Distribution Limited Full timeMenzies Distribution Limited is seeking an IT Service Desk Support Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling queries and tickets via our Service Now system, providing first and second-line fixes, and contributing to the delivery of a great service to the company.Key...
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Service Desk Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeService Desk Analyst At Worldline, we're looking for a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you'll be responsible for providing top-notch customer service to our clients, resolving technical issues, and working collaboratively with our team to deliver exceptional results. Key Responsibilities Respond to...
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Service Desk Analyst
3 weeks ago
Edinburgh, Edinburgh, United Kingdom SIX Payment Services Full timeService Desk Analyst RoleWe are seeking a skilled Service Desk Analyst to join our team at SIX Payment Services. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within...
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Front Desk Hospitality Agent
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeSonder is a hospitality company that is revolutionizing the way people stay. We are looking for a Front Desk Hospitality Agent to join our team and help us deliver an exceptional guest experience.The ideal candidate will have experience working in hotels, restaurants, or customer-facing roles and will be personable, service-minded, and positive. They will be...
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Service Desk Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeJob SummaryWe are seeking a highly skilled Service Desk Support Specialist to join our team at Worldline. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within agreed...
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Service Desk Team Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Quorum Network Resources Full timeKey ResponsibilitiesAs a Service Desk Team Lead at Quorum Network Resources, you will be responsible for leading a team of circa 10 Support Analysts, ensuring effective resourcing and a focus on delivering best-in-class service. This role requires strong people management skills, with the ability to manage time and availability to provide additional support...
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Front Desk Hospitality Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeFront Desk Hospitality Agent RoleSonder is a pioneering hospitality company that's revolutionizing the way people experience travel. As a Front Desk Hospitality Agent, you'll be at the forefront of delivering exceptional guest experiences.Key Responsibilities:Be the face of Sonder, working collaboratively with team members to create an exceptional first...
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Service Desk Analyst
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeJob SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Worldline. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within the agreed...
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Service Desk Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeJob SummaryWe are seeking a skilled Service Desk Support Specialist to join our team at Worldline. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within agreed-upon...
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Service Desk Analyst
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeService Desk Analyst RoleWe are seeking a skilled Service Desk Analyst to join our team at Worldline. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within targeted...
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IT Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeService Desk Team MemberWe are seeking a skilled IT Support Specialist to join our Service Desk team at Shepherd and Wedderburn LLP.Key ResponsibilitiesTo provide first, second, and third-line support to our users, ensuring timely and effective resolution of technical issues.To test, commission, and install new software, hardware, and IT systems, ensuring...
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Plant Maintenance Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Path Recruitment Ltd Full timePath Recruitment Ltd is seeking a skilled Plant Maintenance Specialist to join their team in Edinburgh. As a Plant Maintenance Specialist, you will be responsible for carrying out preventative maintenance on the company's construction equipment, quickly diagnosing faults to minimize downtime, and providing solutions to support the hire desk.Key...
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Welcome Desk Agent
2 weeks ago
Edinburgh, EH1, Edinburgh, United Kingdom W Edinburgh Full timeW Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our...
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IT Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeService Desk Team MemberWe are seeking a skilled IT Support Specialist to join our Service Desk team at Shepherd and Wedderburn LLP.Key ResponsibilitiesTo provide first, second, and third line support to our users, ensuring timely and effective resolution of technical issues.To test, commission, and install new software, hardware, and IT systems, ensuring...
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IT Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeService Desk Team MemberWe are seeking a skilled IT Support Specialist to join our Service Desk team at Shepherd and Wedderburn LLP.Key ResponsibilitiesTo provide first, second, and third line support to our users, ensuring timely and effective resolution of technical issues.To test, commission, and install new software, hardware, and IT systems, ensuring...