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Technical Support Specialist

2 months ago

Liverpool, Liverpool, United Kingdom Taranto Systems Limited Full time
Job Summary

The Technical Support Engineer will be responsible for resolving technical issues and providing excellent customer service to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Resolve technical issues and provide support to clients via phone, email, and in-person
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Provide training and support to clients on technical products and services
  • Stay up-to-date with industry trends and technical developments
Requirements
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to work collaboratively with internal teams
About Us

Taranto Systems Limited is a leading provider of enforcement solutions to UK Local Authorities and Private Sector clients. We are committed to delivering high-quality services and solutions to our clients.