Tenancy Management Specialist

3 weeks ago


London Borough of Hillingdon, United Kingdom Hillingdon Council Full time
About the Role

The Hillingdon Council's Tenancy Management Team provides an end-to-end tenancy management service, covering all key tenancy events and statutory rights. This involves a risk-based approach, assessing and managing risk and vulnerability in social housing settings.

Key Responsibilities
  • Deliver effective tenancy management services across various tenancy types, ensuring interventions occur at early stages to help 'at-risk tenants' retain their homes.
  • Add value throughout core tenancy management processes by engaging with tenants during tenancy commencement and opportunities for home visits.
Requirements
  • Experience delivering successful tenancy management services in social housing settings, including practical solutions for non-compliance.
  • Skill to assess and manage risk, as well as sensitively investigate incidents of anti-social behaviour and tenancy breaches.
Benefits
  • Flexible Working Hours: Balance work and personal life with our flexible working hours.
  • 36 Hour Week: Enjoy a standard 36-hour workweek for full-time staff.
  • Generous Holiday Entitlement: Receive 26 days annual leave plus bank holidays.
  • Hillingdon Sport Leisure: Stay active with discounts at council-owned leisure centres.
  • Cycle Purchase Scheme: Promote eco-friendly commuting with our cycle purchase scheme.
  • Financial Benefits: Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
  • Vivup Benefits: Access various offers and discounts through our Vivup Benefits.
Work-Life Balance

We prioritise flexibility and offer generous holiday entitlements for a healthy work-life balance.



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