Customer Experience and Service Delivery Lead
6 days ago
**Job Overview:**
Listers Toyota is seeking an experienced Customer Experience and Service Delivery Lead to join our team in Bristol, Pathway.
This is an exciting opportunity for a motivated and results-driven individual to take on a key leadership role in our service department.
**Responsibilities:**
- Provide exceptional customer service and support to customers throughout their ownership journey.
- Lead by example and demonstrate a commitment to delivering outstanding customer experiences.
- Collaborate with colleagues to identify opportunities for improvement and implement initiatives to drive business growth and customer satisfaction.
**Salary and Benefits:**
As a Customer Experience and Service Delivery Lead at Listers Toyota, you can expect:
- A competitive basic salary up to £55,000 per annum.
- An opportunity to work with a leading automotive dealership in a dynamic and supportive environment.
- Ongoing training and development to enhance your skills and knowledge.
**Requirements:**
To be successful in this role, you will need:
- Proven experience in a customer-facing or leadership role within the automotive industry.
- Excellent communication and interpersonal skills to interact with customers and colleagues.
- A strong understanding of sales and service operations, with a focus on customer satisfaction and business growth.
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