Customer Experience and Service Delivery Lead

6 days ago


Bristol, United Kingdom Listers Full time

**Job Overview:**

Listers Toyota is seeking an experienced Customer Experience and Service Delivery Lead to join our team in Bristol, Pathway.

This is an exciting opportunity for a motivated and results-driven individual to take on a key leadership role in our service department.

**Responsibilities:**

  • Provide exceptional customer service and support to customers throughout their ownership journey.
  • Lead by example and demonstrate a commitment to delivering outstanding customer experiences.
  • Collaborate with colleagues to identify opportunities for improvement and implement initiatives to drive business growth and customer satisfaction.

**Salary and Benefits:**

As a Customer Experience and Service Delivery Lead at Listers Toyota, you can expect:

  • A competitive basic salary up to £55,000 per annum.
  • An opportunity to work with a leading automotive dealership in a dynamic and supportive environment.
  • Ongoing training and development to enhance your skills and knowledge.

**Requirements:**

To be successful in this role, you will need:

  • Proven experience in a customer-facing or leadership role within the automotive industry.
  • Excellent communication and interpersonal skills to interact with customers and colleagues.
  • A strong understanding of sales and service operations, with a focus on customer satisfaction and business growth.


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