Platform Support Specialist

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Synechron Full time

We're Synechron, a global consultancy accelerating digital initiatives in financial services. Our team is laser-focused on delivering innovative solutions to complex challenges.

As a Platform Support Specialist, you'll play a critical role in maintaining and enhancing our Global Gen AI Inventory platform. This system is integral to our operations, comprising SharePoint lists for each business unit and robust reporting capabilities.

Key Responsibilities:


Administer and support the Global Gen AI Inventory platform, ensuring high availability and performance.


Manage SharePoint lists that are utilized across various BUs to maintain inventory data.


Develop and maintain Power Apps forms for data entry and workflow management.


Ensure continuous data refresh from the inventory to Power BI reports every 2 minutes.


Collaborate with stakeholders to gather requirements and implement enhancements to the inventory reporting system.


Provide technical support and training to a growing user base.


Work on the expansion of the inventory system to capture all Gen AI initiatives across the business.


Troubleshoot and resolve any issues related to platform functionality.


Maintain documentation of the inventory system and reporting processes.

Technical Skills Required:


Proficiency in SharePoint administration and customization.


Experience with Power Apps for creating and managing forms and workflows.


Expertise in Power BI for data visualization and report creation.


Strong understanding of data integration and real-time data refresh mechanisms.

Synechron's offices are located in London's Square Mile, close to Liverpool Street, Moorgate, and Bank. We're a friendly bunch and host regular team-building activities.

Our flexible working policy means three days in the London office and two days at home. We're committed to fostering an inclusive culture and promoting equality, diversity, and an environment that is respectful to all.



  • Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £95,000

    Platform Support Specialist - £80k-£95k plus benefits - FinTechPermanent positions available for experienced Business Analysts.Key responsibilities include:Acting as liaison between client stakeholders and staff during development projects.Gathering and documenting requirements.Providing good stakeholder management.Required experience includes:3-5 years as...


  • Edinburgh, Edinburgh, United Kingdom Synechron Full time

    We are looking for a dedicated Platform Support Specialist to join our team at Synechron. This role is focused on providing comprehensive support for our Global Gen AI Inventory.The successful candidate will be responsible for maintaining and enhancing the inventory management system, which is integral to our operations. This system comprises SharePoint...


  • Edinburgh, Edinburgh, United Kingdom Synechron Full time

    We are seeking a skilled Platform Support Specialist to join our team at Synechron, a global consultancy that accelerates digital initiatives in financial services. As a key member of our team, you will be responsible for maintaining and enhancing the Global Gen AI Inventory management system, which is integral to our operations.The successful candidate will...


  • Edinburgh, Edinburgh, United Kingdom Bespoke Support Full time

    We are seeking a highly motivated and compassionate Care Support Specialist to join our team at Bespoke Support in Dumfries.This is an exciting opportunity for individuals who value independence, dignity, and respect in the lives of those we support.As a Care Support Specialist, you will play a vital role in providing tailored support to enable individuals...


  • Edinburgh, Edinburgh, United Kingdom Aegon Full time

    Aegon: Enhancing Customer Experience We're a company of ambitious, collaborative problem-solvers who drive meaningful results. Our goal is to make everyone feel seen, heard, and valued.We help people live their best lives by providing solutions for the moments that matter: Pensions, Savings, Investments.About the RoleAs a Senior Administrator within Back...


  • Edinburgh, Edinburgh, United Kingdom Royal London Full time

    About the roleWe are seeking an experienced Microsoft Power Platform Administrator to join our Service Delivery and Operations team. The successful candidate will work closely with our Infrastructure Managers and Technical Specialists to ensure the consistent application of policies, standards, and controls across the platform.Key responsibilities will...


  • Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £95,000

    Platform Support Business Analyst - A key role for a Business Analyst with extensive experience in Production Support as a BA working on Wrap & Platform Administration systems.Our client, a market leading FinTech (Wealth Management) company, is seeking 5 Business Analysts to join their team.The ideal candidate will have 3-5 years of experience as a Business...


  • Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £95,000

    Business Analyst for Wrap and Platform Administration - A challenging opportunity for a Business Analyst to join our client, a market leading FinTech (Wealth Management) company.Permanent positions are available, with a salary range of £80k-£95k plus benefits.The ideal candidate will have extensive experience in Production Support as a BA working on Wrap &...


  • Edinburgh, Edinburgh, United Kingdom myGwork Full time

    Job Summary:As a Chief Financials Platform Optimization Specialist at myGwork, you will play a pivotal role in enhancing and optimizing the company's Workday Financials platform. This involves close collaboration with stakeholders, gathering business requirements, designing solutions, and ensuring seamless integration of financial processes within...


  • Edinburgh, Edinburgh, United Kingdom Hawksworth Full time

    Job Title: Platform Support Business AnalystJob Description:We are seeking a skilled Business Analyst to join our team at Hawksworth. As a Business Analyst, you will be responsible for supporting the development and implementation of our Wrap Platform Administration systems.Key Responsibilities:Collaborate with stakeholders to gather and document...


  • Edinburgh, Edinburgh, United Kingdom Avaloq Careers Full time

    Job Overview:Avaloq Careers is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members.Key...


  • Edinburgh, Edinburgh, United Kingdom BJSS Full time

    About UsAt BJSS, we're an award-winning innovative tech consultancy that's been solving complex technology problems for some of the world's leading organisations since 1993. Our team of creative problem solvers has delivered solutions that millions of people use every day. We're proud of our Enterprise Agile delivery approach, which earned us a prestigious...


  • Edinburgh, Edinburgh, United Kingdom The Scottish Government Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to lead our Oracle Cloud platform management team. As the Head of Oracle Platform Management, you will be responsible for overseeing the ongoing evolution of our service, embracing agile ways of working to support the repeatable and efficient delivery of upgrade, maintenance, and change...


  • Edinburgh, Edinburgh, United Kingdom ECS Resource Group Ltd Full time

    We are seeking a skilled Technical Support Specialist to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing 1st and 2nd line application support to colleagues across the bank, including functional subject matter expertise and internal consultancy.The ideal candidate will have experience with Core Banking...


  • Edinburgh, Edinburgh, United Kingdom ASA Recruitment Full time

    Job Description:ASA Recruitment is seeking an experienced DevOps Platform Architect to lead and shape container platform architecture for a public sector client.In this role, you will provide strategic and hands-on guidance to an agile development team, connecting technical development with larger architectural objectives.Platform Leadership: Design, lead,...


  • Edinburgh, Edinburgh, United Kingdom Aurem Care Shared Services Limited Full time

    Are you passionate about delivering exceptional care and support to vulnerable adults? Do you possess a compassionate approach and a genuine desire to make a positive impact in the lives of our residents?Aurem Care Shared Services Limited is currently seeking a dedicated Caregiver - Resident Support Specialist to join our team at Aaron House care home in...


  • Edinburgh, Edinburgh, United Kingdom Hawksworth Full time

    Job Description We are seeking a skilled Business Analyst to join our team at Hawksworth. As a Business Analyst, you will be responsible for working with our client, a leading FinTech company, to deliver high-quality solutions for their Wealth Management platforms. The ideal candidate will have 3-5 years of experience as a Business Analyst in Wealth,...


  • Edinburgh, Edinburgh, United Kingdom The Scottish Government Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to lead our Oracle Cloud platform management team. As the Head of Oracle Platform Management, you will be responsible for overseeing the ongoing evolution of our service, embracing agile ways of working to support the repeatable and efficient delivery of upgrade, maintenance, and change...


  • Edinburgh, Edinburgh, United Kingdom Alzheimer Scotland Full time

    Job Title: Post Diagnostic Support SpecialistContract: Permanent contractLocation: Nairn Town & County HospitalAlzheimer Scotland is seeking a skilled Post Diagnostic Support Specialist to join our team. The successful candidate will provide high-quality, person-centred support to individuals living with dementia and their families.The Post Diagnostic...


  • Edinburgh, Edinburgh, United Kingdom Bespoke Support Full time

    About the Role:We are seeking a dedicated and compassionate Personal Care Specialist to join our team at Bespoke Support in Dumfries.Job Summary:As a Personal Care Specialist, you will provide high-quality support to individuals in their own homes, promoting their independence and well-being.Key Responsibilities:Assist with daily household tasks such as...