Regional Operations Manager
1 month ago
We are seeking an experienced Regional Operations Manager to join our team at Gregory Distribution. As a key member of our management team, you will be responsible for leading and managing a team of circa 60 staff, including drivers and office personnel, to ensure maximum performance in terms of commercial contract efficiency, profit, and client service levels.
Key Responsibilities:- Lead, manage, and motivate the team to achieve maximum performance.
- Own the safety and legal compliance of transport operations.
- Ensure customer service exceeds expectations through effective communication and achievement of KPIs.
- Commercial experience to include P&L accountability and taking necessary actions to achieve targeted profit and commercial aims.
- Anticipate and manage changes generated by business growth and changing customer requirements.
- Direct resources to ensure services are delivered in line with contractual customer requirements.
- Coordinate operations with other depots to ensure consistency and quality of service.
- Ensure processes are in place to exceed customer requirements.
- Demonstrate a positive approach to the operation, identify potential risks and opportunities, and act accordingly to protect profit targets.
- Maximise the use of resources by using assets efficiently.
- Ensure drivers develop and maintain excellent customer relations.
- Drive the culture and continued development of direct and indirect staff within the area.
- Recommend continuous improvements in operational requirements as they affect transport operations.
- Ensure operation within the limits of LGV legislation in relation to 'O' licence conditions, drivers' hours, and vehicle maintenance.
- Previous experience of working within the logistics industry, with exposure to transport and customer management.
- Previous experience of developing strategic and continuous improvement plans.
- CPC National & / or International qualified.
- Evidence of developing/leading teams and individuals and a track record of leading successful change.
- Proven experience in customer relationship management.
- Strong evidence of management skills and making key business decisions.
- Strong influencing skills both internally and externally.
- Excellent communication skills both verbal and written.
- Good understanding of legal compliance, driver's hours, and WTD's.
- IT literate, including MS Office, with strong analytic ability in reviewing data and reports.
- Previous knowledge of Mandata and other transport management systems is desirable.
- Remuneration package worth between £50,000pa - £55,000pa, depending on experience.
- Hours of work: Monday to Friday, from 08:00hrs to 17:00hrs.
- Excellent holiday allowance and company benefits.
- Life assurance, pension, and sickness scheme.
- Additional holiday purchasing scheme.
- Retail discounts with Hapi.
- Retail Trust Wellbeing Support.
- Opportunity to develop your career within an expanding business.
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Bristol, Bristol, United Kingdom Gregory Full timeJob Title: Regional Operations ManagerWe are seeking an experienced Regional Operations Manager to join our team at Gregory Distribution. As a key member of our leadership team, you will be responsible for leading and managing a team of approximately 60 staff members, including drivers and office personnel, to ensure maximum performance in terms of...
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Bristol, Bristol, United Kingdom Gregory Full timeJob Title: Regional Operations ManagerWe are seeking an experienced Regional Operations Manager to join our team at Gregory Distribution. As a key member of our management team, you will be responsible for leading and managing a team of circa 60 staff, including drivers and office personnel, to ensure maximum performance in terms of commercial contract...
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1 month ago
Bristol, Bristol, United Kingdom Gregory Full timeJob Title: Regional Operations ManagerWe are seeking an experienced Regional Operations Manager to join our team at Gregory Distribution. As a key member of our management team, you will be responsible for leading and managing a team of circa 60 staff, including drivers and office personnel, to ensure maximum performance in terms of commercial contract...
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