Regional Operations Manager
1 month ago
We are seeking an experienced Regional Operations Manager to join our team at Gregory Distribution. As a key member of our management team, you will be responsible for leading and managing a team of circa 60 staff, including drivers and office personnel, to ensure maximum performance in terms of commercial contract efficiency, profit, and client service levels.
Key Responsibilities:- Lead, manage, and motivate the team to achieve maximum performance.
- Own the safety and legal compliance of transport operations.
- Ensure customer service exceeds expectations through effective communication and achievement of KPIs.
- Commercial experience to include P&L accountability and achieving targeted profit and commercial aims.
- Anticipate and manage changes generated by business growth and changing customer requirements.
- Direct resources to ensure services are delivered in line with contractual customer requirements.
- Coordinate operations with other depots to ensure consistency and quality of service.
- Ensure processes are in place to exceed customer requirements.
- Demonstrate a positive approach to the operation, identify potential risks, and act accordingly to protect profit targets.
- Maximise the use of resources by planning ahead.
- Ensure drivers develop and maintain excellent customer relations.
- Drive the culture and continued development of direct and indirect staff within the area.
- Recommend continuous improvements in operational requirements.
- Ensure operation within the limits of LGV legislation.
- Previous experience of working within the logistics industry.
- Previous experience of developing strategic and continuous improvement plans.
- CPC National & / or International qualified.
- Evidence of developing/leading teams and individuals and a track record of leading successful change.
- Proven experience in customer relationship management.
- Strong evidence of management skills and making key business decisions.
- Strong influencing skills both internally and externally.
- Excellent communication skills both verbal and written.
- Good understanding of legal compliance, driver's hours, and WTD's.
- IT literate including MS Office. Strong analytic ability in review data and reports.
- Remuneration package worth between £50,000pa - £55,000pa, depending on experience.
- Hours of work: Monday to Friday, from 08:00hrs to 17:00hrs.
- Excellent holiday allowance and company benefits.
- Life assurance, pension, and sickness scheme.
- Additional holiday purchasing scheme.
- Retail discounts with Hapi.
- Retail Trust Wellbeing Support.
- Opportunity to develop your career within an expanding business.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your application as soon as possible. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.
The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.
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