Installation Operations Specialist

7 days ago


Whiteley, United Kingdom Anglian Home Improvements Full time

Job Title: Installation Operations Specialist

Location: Fareham

Salary: £35,000 - £40,000 per annum

We are seeking a skilled Installation Operations Specialist to join our team at Anglian Home Improvements in Fareham. As an Installation Operations Specialist, you will be responsible for ensuring the smooth running of our local depot, coordinating installation teams, and providing exceptional customer service.

Key Responsibilities:

  • Main contact point for customers, delivering exceptional customer service by promptly assisting with any queries or concerns
  • Coordinate installation teams, trades, and customers to ensure smooth project execution
  • Monitor and track appointment schedules and installation plans to ensure deadlines are met
  • Maintain accurate records project details related to installations
  • Resolve operational issues efficiently to minimize disruptions
  • Process purchase orders and reconcile invoices

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Strong organizational abilities with a keen attention to detail
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency in Microsoft Office suite (Word, Excel, Outlook)
  • Familiarity with customer relationship management (CRM) software is advantageous

Benefits:

  • Competitive salary
  • 31 days holiday, increasing to 33 days after 2 years of service
  • Group well-being, including birthday off annually, 24hr remote access to a doctor, and heavily discounted gym memberships
  • Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies
  • Paid time off to volunteer
  • Generous Employee Product Purchase Discount Scheme
  • Opportunities for career growth and development

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.



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