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Job Summary
We are seeking a highly skilled and motivated Field Service Engineer to join our team at TRS Consulting. As a Field Service Engineer, you will be responsible for the service, repair, and maintenance of our range of highly advanced MRI imaging systems.
Key Responsibilities
- Provide exceptional customer service and technical support to our clients, ensuring prompt and efficient resolution of technical issues.
- Perform routine maintenance and repairs on MRI imaging systems, adhering to manufacturer guidelines and industry standards.
- Conduct thorough site assessments to identify and address technical issues, and provide recommendations for system upgrades and improvements.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of services and products.
- Stay up-to-date with the latest technological advancements and industry trends, and apply this knowledge to improve service delivery and customer satisfaction.
Requirements
- Minimum 2 years of experience as a field service engineer or technical support engineer, with a strong background in electronics and technical support.
- Proven track record of providing exceptional customer service and technical support, with a focus on resolving complex technical issues.
- Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders.
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
What We Offer
- A competitive salary and benefits package, including a comprehensive health insurance plan and retirement savings plan.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A chance to work with a leading company in the healthcare industry, with a strong commitment to innovation and customer satisfaction.