Customer Support Representative
2 weeks ago
Join our team as a Customer Support Representative and play a crucial role in delivering exceptional customer experiences for Lexus. As a key member of our Customer Support team, you will be responsible for interviewing customers via CATI (Computer Assisted Telephone Interviewing) to gather valuable insights and feedback. Your excellent communication skills and customer-centric approach will enable you to build strong relationships with customers, resolve queries, and escalate issues as needed.
Key Responsibilities:- Conduct CATI interviews with Lexus customers to gather feedback and insights
- Work closely with internal colleagues and partners to resolve customer issues and ensure customer satisfaction
- Utilize your excellent customer skills to deliver memorable conversations and adapt to each customer's individual needs
- Identify areas of risk and opportunity to enhance the customer experience
- Escalate issues as appropriate and ensure accurate recording of customer communications in company systems
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. If you have a strong background in customer service, excellent communication skills, and a customer-centric approach, we encourage you to apply for this exciting opportunity.
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Customer Support Representative
3 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Assistant to join our team at TLP Consultancy Ltd. As a key member of our Customer Support team, you will play a crucial role in delivering exceptional customer experiences for Lexus customers.Key ResponsibilitiesConduct CATI interviews with Lexus customers to gather valuable...
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Customer Support Representative
3 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Assistant to join our team at TLP Consultancy Ltd. As a key member of our Customer Support team, you will play a crucial role in delivering exceptional customer experiences for Lexus customers.Key ResponsibilitiesConduct CATI interviews with Lexus customers to gather valuable...
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Customer Support Assistant
1 week ago
burgh heath, United Kingdom TLP Consultancy Ltd Full timeCustomer Support Assistant £26,500 Permanent Near Epsom, Surrey (location is most easily reached by own transport) Hybrid working (3 days a week in the office) ASAP start Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership,...
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Customer Support Assistant
2 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full timeCustomer Support Assistant£26,500PermanentNear Epsom, Surrey (location is most easily reached by own transport)Hybrid working (3 days a week in the office)ASAP startGenerous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised...
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Customer Support Liaison
3 weeks ago
Burgh Heath, Surrey, United Kingdom TLP Consultancy Ltd Full time £26,500Customer Support AssistantJoin our team at TLP Consultancy Ltd as a Customer Support Assistant, where you will play a crucial role in delivering exceptional customer experiences for Lexus clients.About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Support Assistant. As a key member of our Customer Service...
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Customer Support Liaison
3 weeks ago
Burgh Heath, Surrey, United Kingdom TLP Consultancy Ltd Full time £26,500Customer Support AssistantJoin our team at TLP Consultancy Ltd as a Customer Support Assistant, where you will play a crucial role in delivering exceptional customer experiences for Lexus clients.About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Support Assistant. As a key member of our Customer Service...
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Customer Support Assistant
3 weeks ago
Burgh Heath, UK, Tadworth, United Kingdom TLP Consultancy Ltd Full timeCustomer Support Assistant£26,500PermanentNear Epsom, Surrey (location is most easily reached by own transport)Hybrid working (3 days a week in the office)ASAP startGenerous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised...
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Customer Experience Specialist
4 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Support team as a Customer Experience Specialist. In this role, you will be responsible for interviewing customers over the telephone and gathering feedback on their experiences with Lexus.Key ResponsibilitiesConduct CATI interviews with customers to gather feedback...
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Customer Experience Specialist
4 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Support team as a Customer Experience Specialist. In this role, you will be responsible for interviewing customers over the telephone and gathering feedback on their experiences with Lexus.Key ResponsibilitiesConduct CATI interviews with customers to gather feedback...
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CX Feedback Team Administrator
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CX Feedback Team Administrator
4 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full time£26,500 Permanent Near Epsom, Surrey (location is most easily reached by own transport) Hybrid working (3 days a week in the office) ASAP start Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25...
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Customer Service Representative
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Customer Service Representative
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Thornton Heath, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Phone Shop in Thornton Heath Superstore. As a Colleague, you will play a key role in delivering an exceptional shopping experience for our customers, providing excellent customer service, and contributing to the success of our store.Key...
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Customer Service Representative
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Thornton Heath, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Tesco Mobile team as a Colleague in our Phone Shop in Thornton Heath Superstore. As a Colleague, you will play a key role in delivering an exceptional shopping experience for our customers, providing expert advice and support to help them find the perfect mobile...
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Customer Service Representative
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Thornton Heath, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Tesco Mobile team as a Colleague in our Phone Shop in Thornton Heath Superstore. As a Colleague, you will play a key role in delivering an exceptional shopping experience for our customers, providing expert advice and support to help them find the perfect mobile...
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Customer Service Representative
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Haywards Heath, West Sussex, United Kingdom Card Factory Full timeJob Overview Location: Haywards Heath Available Working Hours: 6 Key Responsibilities At Card Factory, we take pride in celebrating our customers' special moments. We are currently seeking a Customer Service Representative to join our dynamic team and contribute to our success. The environment is fast-paced, and our expectations are high. As a...
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