Customer Service Representative
3 weeks ago
Customer Service Specialist Job Description
We are seeking a dedicated and customer-focused individual to support our nationwide operations and ensure excellent service delivery as a Customer Service Specialist.
Key Responsibilities:
- Deliver outstanding customer service, handling medical centre bookings and dashboard administration.
- Manage the "Chemist on Call" service and oversee medical centre openings.
- Respond to customer queries via phone and email promptly and professionally.
- Follow standard operating procedures to meet service levels (SLAs) and KPIs.
- Work closely with your team to prioritize tasks and ensure timely completion.
Requirements:
- Previous experience in customer service or an administrative role.
- Excellent communication skills, both written and verbal.
- Strong IT skills, with proficiency in Word, Excel, and Outlook.
- A team player who can lead by example and has a proven record of meeting targets.
Why Work With Us?
A diverse and inclusive workplace that encourages innovation and collaboration. Opportunities to grow and develop in a rewarding environment. We are committed to being an equal opportunity employer and provide reasonable adjustments for individuals with disabilities.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
-
Barista - Customer Service Specialist
3 weeks ago
Small Heath, Birmingham, United Kingdom EG Group Full timeRole: Starbucks BaristaLocation: Hours: Part-Time - 8 Hours Available / Permanent Hourly Rate: £11.75 above 21 | £10.00 aged 18-20 | £7.15 aged 17 | £6.60 aged 16 (Up to £20,750 Annual) Bonus Scheme: Quarterly Bonus Incentive Company: EG Group We are looking for a friendly and dedicated Barista who can provide outstanding customer service to join our...
-
Barista
3 weeks ago
Small Heath, Birmingham, United Kingdom EG Group Full timeRole: As a Starbucks Barista, you will be part of a team that is dedicated to delivering exceptional customer service and creating a welcoming store environment. You will engage with customers, prepare beverages and products, and work collaboratively with colleagues to achieve store goals.Responsibilities: Deliver fast and friendly service to...
-
Starbucks Shift Supervisor
3 weeks ago
Small Heath, Birmingham, United Kingdom EG Group Full timeRole Overview: As a Shift Supervisor at EG Group's Starbucks store, you will play a key part in ensuring the team is operating smoothly, promoting sales, and increasing profitability while making sure our customers leave feeling satisfied.Key Responsibilities:Lead and engage the team to achieve sales and customer satisfaction goalsManage the store when the...
-
Regional Sales Manager
4 weeks ago
Small Heath, Birmingham, United Kingdom Aggregate Industries Full timeJob SummaryWe are seeking a focused and results-driven Area Sales Manager to join our Eco-Ready Mix division covering Kidderminster and surrounding areas. As a key member of our sales team, you will be responsible for generating high-value sales to new customers and making the most of every opportunity to enhance our market presence.Key Responsibilities-...
-
Starbucks Shift Supervisor Role Lead
4 days ago
Small Heath, Birmingham, United Kingdom EG Group Full timeJob Title: Starbucks Shift Supervisor Role LeadAbout the Role:We are seeking a dedicated and motivated Shift Supervisor to lead our team at our welcoming Starbucks store. As second in command, you will play a key part in ensuring the team operates smoothly, promoting sales, and increasing profitability while ensuring customer...
-
Starbucks Shift Supervisor
4 weeks ago
Small Heath, Birmingham, United Kingdom EG Group Full timeRole Overview: We are seeking a dedicated Shift Supervisor to lead and inspire our team at our Starbucks Store.Key Responsibilities:Manage the store when the Manager is not presentLead and motivate the team to achieve sales and profitability goalsEnsure the team is operating smoothly and efficientlyGet involved in making beverages, store cleanliness, and...
-
Starbucks Shift Supervisor
4 weeks ago
Small Heath, Birmingham, United Kingdom EG Group Full timeRole Overview: As a Starbucks Shift Supervisor, you will play a key part in ensuring the team is operating smoothly, promoting sales, and increasing profitability while making sure our customers leave feeling satisfied.Key Responsibilities:Lead and engage the team to achieve sales and profitability targets.Manage the store when the Manager is not around,...
-
Civils and Drainage Sales Professional
4 weeks ago
Short Heath, Birmingham, United Kingdom CV-Library Full time**Job Title:** Internal Sales Executive - Civils & Drainage**Job Summary:** We are seeking a highly motivated and target-driven Internal Sales Executive to join our team at Mitchell Maguire. As a key member of our sales team, you will be responsible for selling a range of civils and drainage products to housebuilders, civil contractors, groundwork companies,...
-
Customer Service Representative
2 weeks ago
Flackwell Heath, United Kingdom Origin Global Full timeCustomer Service Role at Origin GlobalAs a Customer Service Representative at Origin Global, you will be the primary point of contact for our clients, providing unparalleled support and fostering collaborative relationships. Your responsibilities will include:Handling customer inquiries and complaints with precision and professionalismOrder processing with...
-
Customer Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom WHSmith Full timeJob Role OverviewWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.Key ResponsibilitiesDeliver an exceptional customer service to all...
-
Customer Service Representative
5 months ago
Haywards Heath, United Kingdom Rainbow Recruitment Services Full timeWe are seeking a self-motivated and customer-focused individual to join our team as a Customer Service Representative. This is a great opportunity to join a dynamic and growing company in **Haywards Heath, West Sussex.** **Responsibilities**: - Provide accurate and timely information to customers regarding services, and booking status updates - Assist...
-
Customer Support Representative
4 weeks ago
Burgh Heath, United Kingdom TLP Consultancy Ltd Full timeCustomer Support RepresentativeJoin our team as a Customer Support Representative and play a crucial role in delivering exceptional customer experiences for Lexus. As a key member of our Customer Support team, you will be responsible for interviewing customers via CATI (Computer Assisted Telephone Interviewing) to gather valuable insights and feedback. Your...
-
Customer Service Representative
3 weeks ago
Haywards Heath, West Sussex, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco's Walnut Park Express store in Haywards Heath. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding...
-
Customer Service Representative
3 weeks ago
Haywards Heath, West Sussex, United Kingdom WHSmith Full timeJob OverviewAs a Counter Assistant at WHSmith, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for managing queues, ensuring customers can access the services they need quickly and simply, and meeting high standards of governance and attention to detail.Key ResponsibilitiesDeliver an exceptional...
-
Customer Service Representative
10 hours ago
Haywards Heath, West Sussex, United Kingdom WHSmith Full timeAbout Our StoreAt WHSmith, we're dedicated to providing exceptional customer service and creating a welcoming environment for our customers.A Day in the LifeAs a Counter Assistant, you'll be working closely with our customers, helping them with their queries and needs. You'll be managing queues, ensuring that customers can access the services they need...
-
Customer Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom WHSmith Full timeJob OverviewWe are seeking a skilled Counter Assistant to join our team at WHSmith in Haywards Heath. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers, responding to their queries and resolving...
-
Customer Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom John Lewis Partnership Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Food Preparation Assistant. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience in our stores.Key Responsibilities:Prepare and present food to the...
-
Customer Service Representative
5 months ago
Haywards Heath, United Kingdom Petcover EU Limited Full time**Holiday**: 25 days (plus UK bank holidays) **Hours of Work**: 37.5 hours per week **Location**: Office based - Haywards Heath, West Sussex **Job Overview & Responsibilities** Looking for a new challenge? A challenge that includes a daily mix of customer service, sales and administration? An exciting opportunity has opened for an individual to grow,...
-
Customer Service Representative
5 months ago
Haywards Heath, United Kingdom Petcover EU Limited Full time**Holiday**: 25 days (plus UK bank holidays) **Hours of Work**: 37.5 hours per week **Location**: Office based - Haywards Heath, West Sussex **Job Overview & Responsibilities** Looking for a new challenge? A challenge that includes a daily mix of customer service, sales and administration? An exciting opportunity has opened for an individual to grow,...
-
Sales and Service Representative
3 weeks ago
Haywards Heath, West Sussex, United Kingdom Timpson Ltd Full timeUnlock a Rewarding Career with Timpson LtdAre you looking for a new challenge in a dynamic retail environment? Do you have a passion for delivering exceptional customer service and a drive to succeed? If so, we have an exciting opportunity for you to join Timpson Ltd as a Sales and Service Representative.About the RoleAs a Sales and Service Representative,...
-
Customer Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom WHSmith Full timeJob DescriptionCounter Assistant – WHSmithContract Type: PermanentWorking hours: Hour ContractAs a Counter Assistant in one of our Post Office Stores, you'll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.Key Responsibilities:Deliver exceptional...
-
Customer Service Representative
4 days ago
Haywards Heath, West Sussex, United Kingdom The Entertainer Full timeAs a Customer Service Representative at The Entertainer, you will play a vital role in delivering outstanding customer experiences and driving sales growth in our toy retail stores.We are seeking an enthusiastic and approachable individual to join our team as a Sales Assistant on a temporary contract. In this role, you will be responsible for providing...
-
Customer Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom Collinson Full timeAbout the Role:Collinson is a global company dedicated to helping the world travel with ease and confidence. As a Customer Service Representative - Italian Language Specialist, you will be part of a team that provides market-leading airport experiences, loyalty, and customer engagement solutions for over 400 million consumers.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom Sainsbury's Full timeBe Part of Our Online TeamAs an Online Assistant at Sainsbury's, you'll play a vital role in helping us deliver excellent customer service and ensuring our customers receive their online orders on time. Your key responsibilities will include picking and processing online orders, working with our drivers to load vans, and supporting customers with queries and...
-
Customer Service Representative
5 months ago
Thornton Heath, United Kingdom William Hill Full time**Location** 750, London Road, Thornton Heath, England, CR7 6JA **Contract type** Full-Time and Part-Time **Salary** £10.50 rising to £10.90 after passing probation (+ London Weighting Allowance) **Hours** 30 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are...
-
Customer Service Representative
2 weeks ago
Haywards Heath, West Sussex, United Kingdom First Recruitment Services Full timeCustomer Service Advisor (Retail)We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer Service Advisor (Retail) to join their team. This is an excellent opportunity to work with a forward-thinking business that has shown exceptional levels of growth and has a great reputation within their...
-
Retail Service Representative
4 weeks ago
Haywards Heath, West Sussex, United Kingdom Timpson Ltd Full timeAre you looking for a new career in retail or hospitality? We have an exciting opportunity for you to join Timpson Ltd, a successful high street service retailer. As a Retail Service Representative, you will be responsible for providing excellent customer service and delivering a range of services including key cutting, watch and mobile phone repairs,...
-
Sales Representative
4 weeks ago
Northumberland Heath, United Kingdom RJ Talent Connect Limited Full timeAre you looking for a challenging role that offers a rewarding career and exciting perks? Our client, a leading company in customer care, is seeking a driven Sales Representative to join their dynamic team in a fast-paced environment.Why This Role is Perfect for You:As a Sales Representative, you will be part of a vibrant team that thrives on providing...