Cheshire Healthcare Navigator

14 hours ago


Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time
Job Title: Senior Adviser

About the Role:
We are seeking an experienced Senior Adviser to join our team in Cheshire. As a Senior Adviser, you will be responsible for providing professional support to patients, families, and clinical leads. This will involve managing workload, including organizing tasks and project work to achieve KPIs and objectives.

Responsibilities:
* Provide professional support to service patients, families, and clinical leads
* Manage workload, including organizing tasks and project work to achieve KPIs and objectives
* Complete training to identify and address training needs
* Use IT systems, including Microsoft Office software

Requirements:
* Previous customer service experience
* Ability to use IT systems, including Microsoft Office software

What We Offer:
* Estimated salary: £30,000 - £35,000 per annum (dependent on location and experience)
* Annual leave starting at 23 days, rising to 25 days within 2 years
* Life Insurance cover
* Company Pension Scheme
* Health and Wellbeing programme
* Fully funded health cash plan for preventative medical treatment
* Employee Assistance Programme
* Access to online benefits platform Pluxee
* Cycle to work scheme

About Us:
Baywater Healthcare is a values-driven organization that prioritizes diversity and inclusion. We believe in fostering a culture that respects individual perspectives and backgrounds.

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