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Customer Service Advisor
1 month ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as an Administration & Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service, providing administrative support, and contributing to the overall success of our business.
Key Responsibilities:
- Provide exceptional customer service to our customers, responding to their queries and resolving issues in a timely and professional manner.
- Assist with administrative tasks, such as data entry, filing, and record-keeping.
- Contribute to the development and implementation of sales and marketing strategies to drive business growth.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of Microsoft Office.
- Previous experience in a customer-facing role or administration is desirable.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
About Us:
We are a leading retailer of motoring and cycling products and services, with a strong commitment to customer satisfaction and employee development. We offer a range of benefits and opportunities for career growth, and we are proud to be a part of the Halfords Group PLC.
