Membership Officer

6 days ago


Norfolk, United Kingdom MEMBERSHIP BESPOKE Full time

About the Role

Membership Bespoke is seeking a highly skilled Membership Officer to join our team. As a key member of our membership team, you will play a crucial role in driving membership growth and development.

Key Responsibilities:

  • Streamline membership application processes and deliver exceptional welcome experiences for new members.
  • Provide exceptional customer service to existing and potential members, ensuring high levels of satisfaction.
  • Manage the membership email inbox, ensuring comprehensive information is provided and record-keeping accuracy.
  • Support membership recruitment campaigns and provide administrative assistance to staff.
  • Process membership payments and create reports to aid key membership functions.
  • Produce and issue paid invoices/receipts for incoming payments.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and administrative skills.
  • Proficiency in CRM systems and data entry.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your CV and a cover letter outlining your experience and qualifications for this role.


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