Senior Technical Support Analyst

2 weeks ago


Taunton, Somerset, United Kingdom In Technology Group Limited Full time
Job Description

As a Senior Technical Support Analyst at In Technology Group Limited, you will be responsible for providing top-notch technical support to our clients. With a strong focus on customer satisfaction, you will work closely with our team to ensure that our clients receive the best possible service.


We are looking for a highly skilled and experienced Technical Support Analyst to join our team in Taunton. The ideal candidate will have a solid understanding of IT systems and a passion for delivering excellent customer service.


Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Identify and resolve technical issues in a timely and efficient manner
  • Work closely with our team to ensure seamless delivery of support services
  • Continuously improve our support processes and procedures to ensure high-quality service


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