Senior IT Support Specialist

3 weeks ago


Taunton, Somerset, United Kingdom In Technology Group Full time £40,000

Join In Technology Group, a leading IT recruitment company, and take your IT career to the next level as a Senior Service Desk Analyst.

**About the Role:**

As a Senior Service Desk Analyst, you will be responsible for providing technical support to clients, resolving complex IT issues, and working closely with the technical team to ensure seamless service delivery.

**Key Responsibilities:**

* Provide exceptional technical support to clients, responding to queries and resolving issues in a timely and professional manner
* Collaborate with the technical team to identify and resolve complex IT issues
* Develop and maintain strong relationships with clients, understanding their technical needs and providing tailored support
* Stay up-to-date with industry-leading technology and best practices, applying this knowledge to improve service delivery

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

**About Us:**

In Technology Group is a world-class IT recruitment company, built on a foundation of industry-leading technology and a scientific approach to building a truly recognisable brand. We are fast becoming the UK's most influential IT recruitment company, and we're looking for talented individuals like you to join our team.



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