Therapy Services Director
5 days ago
We are seeking a highly skilled Senior Spa Therapist to join our hotel team in Egham, Surrey. As a senior member of our spa team, you will be responsible for leading a team of junior therapists and ensuring the delivery of exceptional guest experiences.
About the RoleAs a Senior Spa Therapist, you will:
- Lead a team of junior therapists to deliver exceptional guest experiences
- Assist in spa operations, including treatment planning and scheduling
- Support the development of staff members and maintain a positive work environment
- Contribute to the creation of bespoke treatments based on individual guest needs
- Maintain high standards of treatment quality and safety
Your key responsibilities will include:
- Leading a team of junior therapists to ensure excellent service delivery
- Assisting in spa operations, including treatment planning and scheduling
- Supporting the development of staff members and maintaining a positive work environment
- Contributing to the creation of bespoke treatments based on individual guest needs
- Maintaining high standards of treatment quality and safety
To be successful in this role, you will need:
- NVQ Beauty Level 3
- Excellent guest service skills and ability to communicate effectively
- An enthusiastic and proactive approach to maintaining high standards of treatment
- A passion for delivering exceptional guest experiences
We offer a competitive salary and a range of benefits, including:
- Salary: £32,000 per annum
- 40-hour working week with a mix of treatments and office-based tasks
- Commission on retail sales
- Complimentary use of the gym and access to studio classes
- Staff member discount across the Group
- External recognition within the Group with opportunities to progress and develop
- Reward & Loyalty benefits schemes
- A hotel stay within 3 months of starting employment
- Free meals on duty
- Free uniform with dry cleaning
- Recruit a friend bonus of up to £1000
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