Service Operations Coordinator

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

A customer-focused opportunity is available at CV-Library in Newcastle, with a salary range of £25,000 - £27,000. As an Admin/Customer Service Co-ordinator, you will liaise with the Service Manager to provide first-class customer service, administer quotes, service requests, and invoices accurately.

Responsibilities:

  1. To support the Service Manager in proactively developing and growing relationships with existing and potential key service clients.
  2. Compile and issue invoices to clients and ensure correct uploading into the finance system.
  3. Assist with service-related quotations, taking into account commercial awareness of the marketplace and customers' account activity and needs for products and services.

Requirements:

  • Possess a keen customer focus and commercial awareness.
  • Flexible attitude and ability to work on own initiative and unsupervised.
  • Ability to drive through difficult issues to completion and pre-empt problems arising.

Benefits:

  • Annual bonus based on company and individual performance.
  • Private Health Care (single cover).
  • On-site Gym (Redhill site only).
  • Free Parking.


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