Hospitality Operations Associate
3 weeks ago
Overview
The Royal Armouries & New Dock Hall is a premier event venue in Leeds, hosting over 380 national and international events annually. We are seeking an enthusiastic Hospitality Assistant to join our operations team, providing exceptional customer service and contributing to the success of our events.
Duties and Responsibilities
- Deliver outstanding customer service to guests and clients
- Assist with event service of food and drink
- Set up rooms for meetings and dining
- Perform cleaning duties associated with service and equipment
- Store food items and equipment correctly after service
- Work collaboratively with management and colleagues
Requirements
- Experience in events, hospitality, or customer service
- Passion for delivering exceptional service and a positive attitude
- Professional personal presentation and strong communication skills
- Ability to remain calm during high-volume periods
- Flexibility and adaptability in a fast-paced environment
What We Offer
- Competitive pay and benefits package
- Opportunities for career growth and development
- Collaborative and supportive work environment
- Access to a wide range of training programs and resources
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