Income Maximisation and Compliance Officer

3 weeks ago


London Borough of Newham, United Kingdom Novax Recruitment Ltd Full time

Newham's Assurance and Compliance Service is recruiting a dedicated Income Maximisation and Compliance Officer to provide expert support services to residents while ensuring compliance with Council policies and legislation.

Main Duties:

  • Provide high-quality income maximisation and arrears reduction services, adhering to Council priorities and relevant legislation.
  • Offer comprehensive support and advice to residents facing financial difficulties or vulnerabilities, including signposting to relevant support services.
  • Implement recovery actions, including legal steps, when preventative measures fail to address arrears or debts.
  • Monitor rent accounts regularly to prevent and detect arrears, following the pre-action protocol and the Council's recovery procedures, while supporting safeguarding initiatives.

The Successful Candidate Will Possess:

  • Previous experience working in a similar role.
  • Relevant professional certification/qualification.

A competitive hourly rate of £24 (Umbrella) is offered. Interested candidates should get in touch with us directly.



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