Rental Income Support Officer

4 weeks ago


London, United Kingdom Adecco Full time
Job Title: Rental Income Support Officer
Location: Barking
Hourly Rate: £27.50 per hour
Duration: 6 months, with view for further extension thereafter
We are currently recruiting for a Rental Income Support Officer on behalf of our public sector client based in East London.
The role will operate in a commercial environment to ensure that alongside maximising income, brilliant customer care is provided with the outcomes including contributing to increasing tenant satisfaction and sustaining tenancies
Manage the rent accounts for a patch of tenancies where the tenure types are Assured Shorthold Tenancies
Take responsibility for maximising circa £8.5m of payments of rent, alongside maximising tenancy sustainment
Manage approximately 700 rent accounts, plus parking bay licence accounts
Visit residents in their homes and complete follow up actions where issues are identified such as repairs and make referrals to other teams to maximise resident satisfaction
Work alongside other teams such as Neighbourhood Officers and external organisations such as Advice Agencies, debt advice agencies, credit unions, etc
Making phone calls, and with the homes being the area local to the office, much of the contact is through home visits hence staff work the majority of the week from the office
Make and monitor agreements with residents to repay rent arrears
Maximise take up of Universal Credit
Provide early intervention to maximise income and resident satisfaction for residents moving from legacy benefits to Universal CreditQualifications and experience:
A comprehensive understanding and knowledge of housing, Welfare Reforms and legislation for Assured Shorthold Tenancies and Shared Owners
Experience of income management in a private tented sector/social housing environment
A comprehensive understanding and knowledge of welfare benefits policy and legislation
Experience of making sustainable arrangements for residents to repay rent arrears
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

  • London, United Kingdom CV-Library Full time

    Job Title: Rental Income Support Officer Location: Barking Hourly Rate: £27.50 per hour Duration: 6 months, with view for further extension thereafter We are currently recruiting for a Rental Income Support Officer on behalf of our public sector client based in East London. The role will operate in a commercial environment to ensure that alongside...


  • London, Greater London, United Kingdom Visit Greenwich Full time

    Rental Arrears RecoveryCriterion Hospitality is seeking a results-driven Credit Controller to drive rental income collection for our multi-residential buildings in London.Main duties include:Timely payment chasing and communication.Statement and reminder issuance.Debt recovery processes initiation.Regular aged debt report preparation.Partnering with debt...

  • Income Officer

    6 months ago


    London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit an Income Officer to work with a fantastic employer based in London. **Responsibilities**: Maximise rental income for the organisation but ensuring the key principles of customer care are adhered to and the needs of vulnerable tenants are met. Work with tenants from sign up to prevent debt from occurring. Negotiate...


  • London, Greater London, United Kingdom Nazemi Trading Ltd Full time

    Tips for Maximising Your Rental Property's PotentialIf you're looking to boost your rental property's value and attract top tenants, follow these essential tips:Salary: £40,000 - £55,000 per annum1. Preventive maintenance is key to keeping tenants happy and reducing costs.2. Review your insurance policies to avoid overpaying for premiums or the wrong type...


  • London, United Kingdom Akton Recruitment Full time

    Lewisham £21 Per Hour I am recruiting for a local authority who is looking for someone to To provide an effective people focused income collection service to maximise income and minimise rent arrears of the Councils residents. **Responsibilities**: Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised...


  • London, United Kingdom Capital Letters Full time

    **Income Collection Officer - £37,234.44** Capital Letters is a purpose driven, not for profit, private landlord working to end homelessness in London. We source and manage affordable, secure and safe homes for families experiencing homelessness - because a home can change everything. We are part of the solution - and you can be too. This is a unique...


  • London, United Kingdom Colbern Limited Full time

    893787-3412-23334 7.12 Temporary Accommodation Income Officer Lewisham Contract £18.28 per hour Our client is looking for an experienced Temporary Accommodation Income Officer. To provide an effective people focused income collection service to maximise income and minimise rent arrears of Lewisham Council residents. Summary of Responsibilities and...

  • Financial Accountant

    1 month ago


    London, Greater London, United Kingdom Marks Sattin Ltd Full time

    A leading property development and investment company based in Central London seeks an accomplished Financial Accountant to join their expanding finance team.Key ResponsibilitiesAnalysis of actual performance versus budget and forecasts, providing valuable insights to the Finance Business Partners and the wider team.Financial and management reporting, with a...

  • Income Officer

    4 weeks ago


    London, United Kingdom WEBRECRUIT Full time

    Income Officer Bristol (with hybrid working)   About the Organisation Our client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration...

  • Income Officer

    6 months ago


    London, United Kingdom KDS Driving ltd Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...

  • Income Officer

    6 months ago


    London, United Kingdom Venn Group Full time

    **Income Officer Vacancy** Ref: 79554 A well-respected charity based in **Central London **are currently looking to recruit a **Income Officer **to start with them on a temporary contract as soon as possible. **Hours: 37.5 hours per week** **Shifts: 9am - 5.30pm Monday to Friday** **Duration: Three to six months ongoing** **Location: Central...


  • London, United Kingdom Cleantech People Full time

    **What's involved with this role**: **Hackney RQ1229112** As an Income Collection Officer, you will be responsible for managing the collection of service charges and other rental income, ensuring accuracy, timeliness, and compliance with relevant regulations. **Key Responsibilities**: - Calculate and issue service charge invoices to tenants in accordance...

  • Income Officer

    6 months ago


    London, United Kingdom Christian Action Housing Full time

    **Income Officer** **Location**: Enfield, Hybrid **Salary**: £33,075 - £36,000 **Hours**: 37.5 **Reporting to**: Income Team Leader Christian Action Housing Association is proud to be a local landlord providing homes and services across the North and East London region, managing around 1600 homes. We manage mixed tenure housing stock, including...


  • West London, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor (Rent Income Support)**: - 176CSA**£18.52 - £22.92 Per Hour** - Full Time**Temporary** **West London, Greater London** **Public Sector And Council** **Job Description**: - Join our dynamic team at a thriving borough in West London as a Customer Service Advisor (Rental Income Support)! This exciting opportunity offers a...

  • Income Officer

    2 months ago


    London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of a social housing organisation based in Kent who are looking for an experienced Income Officer to join the team on an interim 3-5 months basis. The role is full time, 37 hours per week, office based (but with excellent transport links). This role carries an essential requirement that the successful candidate is fully...


  • London, United Kingdom Novax Recruitment Ltd Full time

    **Income Management Officer** **Haringey** **Contract** **£20 P/H** We are currently looking for a Income Management Officer for a role in Haringey. The Income Management Officer will undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal...


  • London, United Kingdom Eden Brown Synergy Full time

    Job Title: Income Collection Officer - Temporary Accommodation Location: Hackney, London **Salary**: Competitive **Job Description**: As an Income Collection Officer for Temporary Accommodation, you will play a crucial role in ensuring the efficient collection of rent and service charges for temporary accommodation accounts. Your responsibilities will...

  • Income Officer

    6 months ago


    London, United Kingdom Multi Trades Recruitment Limited Full time

    Trade Team Recruitment is looking for an Income Officer to start immediately in London PLEASE NOTE: This role will be 2 days in the office, 1 on site and 2 working from home **About the role** - To provide a high quality and prompt communal energy and housing management service - To ensure that the heating arrears are pursued in order to maximise unpaid...

  • Income Officer

    6 months ago


    London, United Kingdom Colbern Limited Full time

    390245-8322-23213 NCD Income Officer Southwark Contract £17.90 per hour PAYE Our client is looking for an experienced Income Officer. 1. Be the first point of contact for the Council in respect to all service charge billing and collection queries. By negotiating payment plans and deciding on which cases to instruct legal to sue, the post holder is...

  • Income Officer

    4 months ago


    East London, United Kingdom Vox Network Consultants Full time

    Job Details This is a 6 month Fixed Term Contract initally Working for a Housing Association based in East LondonResponsibilities To keep debt levels within agreed targets through the proper and effective management of rent/ service charge and sub accounts.To contact customers by telephone, email, letter and the customer portal in relation to their...