Income Officer

5 months ago


London, United Kingdom Multi Trades Recruitment Limited Full time

Trade Team Recruitment is looking for an Income Officer to start immediately in London

PLEASE NOTE: This role will be 2 days in the office, 1 on site and 2 working from home

**About the role**
- To provide a high quality and prompt communal energy and housing management service
- To ensure that the heating arrears are pursued in order to maximise unpaid heating income
- To produce monthly heating bills for all the residents with CHP meters
- Work with residents from sign up/set up to prevent debt from occurring
- Negotiate realistic repayment agreements taking into account financial circumstance
- Give advice on payment options available
- Set up new residents on the heating IT system explaining Swan’s policies and services, and payment obligations
- £15.05 per hour paid on a weekly basis
- 08:00 - 18:00 Mon - Fri

**About you**
- Must have previous experience in a similar role and preferably in housing management
- Must have previous experience working with tenants
- Good customer service skills
- Good telephone manner
- Be available to start ASAP

**07483 332 452


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