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Leisure and Events Leaders Wanted in the Heart of England

1 month ago

Birmingham, Birmingham, United Kingdom Constellation Careers Full time

We are currently seeking seasoned professionals to fill key roles within our hospitality teams at prestigious football stadiums in Birmingham. If you possess a proven track record in leadership, customer service, and event management, we encourage you to apply for these exciting opportunities.

Key Details:

Salary: Starting from £14.50 per hour, with potential to reach up to £19.20 based on experience and performance.

Location: Our venues are situated in Birmingham City FC and Aston Villa FC, offering an engaging work environment surrounded by passionate fans.

Working Hours: As a member of our hospitality team, you will be required to commit to at least 90% of home fixtures, which may include weekends and midweek events.

About the Role:

As a Hospitality Manager or Supervisor, your primary responsibilities will include:

  • Ensuring seamless operations in hospitality areas, including managing staff and maintaining high standards of service delivery.
  • Providing exceptional guest experiences and handling any concerns or issues in a professional manner.
  • Overseeing and managing hospitality rooms and pass areas on match days, guaranteeing a memorable experience for our guests.

Requirements:

To succeed in this role, you should have:

  • A minimum of one year's experience in a stadium setting, preferably in a hospitality or leadership capacity.
  • Strong leadership, communication, and organisational skills, enabling you to thrive in a fast-paced environment.

Benefits:

We offer a comprehensive package of benefits, including Compass Exclusive Benefits, Lifestyle Perks, Platform access, and Health & Wellbeing Support Programmes, including our Employee Assistance Programme.