Front of House Team Lead
4 weeks ago
Lounges are unique environments, and what makes them special are the talented individuals who run them. As a Supervisor, you'll support the management team in maintaining this excellence, delivering high-quality service to customers. Your role will involve leading from the front, setting a high standard for the team, and ensuring every customer leaves satisfied.
The Benefits
- Tips shared equally among the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all Loungers brands from day one
- Competitive holiday package (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like all-expenses-paid trips)
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What We're Looking For:
- You're likely an existing Supervisor, Team Leader, or an exceptional front of house team member ready to take on a management role with a background in restaurants, bars, cafés, or coffee shops.
- You'll have experience working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision while adhering to pressure and timescales.
- Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
Learn more about us on LinkedIn or @life.at.lounge on TikTok
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