Hotel Floor Operations Manager
3 weeks ago
About the Role
We are seeking an experienced Hotel Floor Operations Manager to oversee the day-to-day operations of a retail store. The successful candidate will be responsible for supervising staff, monitoring customer service, maintaining store cleanliness and organization, and ensuring guest satisfaction.
Key Responsibilities
- Supervise and coordinate housekeeping activity
- Ensure guest satisfaction and resolve complaints
- Maintain a safe and efficient work environment
- Train and supervise staff
- Develop and implement operational procedures
Requirements
- Leadership and problem-solving skills
- Excellent customer service, communication, and organizational skills
- Ability to work in a fast-paced environment
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