Floor Porter

3 months ago

London, United Kingdom Rosewood Hotel Group Full time

**General Information**:

- Country/Region- United Kingdom- Province/City- London- Location- Rosewood London- Department- Rooms - Heart of House- Job Type- Full-time Permanent**Role**

We are currently looking for a **Floor Porter** to join our team of Housekeeping associates at Rosewood London. The **Floor Porter **is appointed to assist in maintaining our guest areas and housekeeping storage areas as well as fulfilling guest requests. This is role offers approximately 40 hours per week spread over 5 working days.

**Key expectations of this role are**
- Planning and arranging appropriate supplies in the pantries needed for the day.
- Efficiently supporting the floor supervisor and the team of housekeepers to deliver an engaging, refined and intuitive service.
- Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the Hotel standards
- Reporting progresses using the communications device provided.
- Delivering guest requests in an efficient manner.

**Profile**
- Paying close attention to detail by not comprising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- The ability to work in a team and build relationships with others.
- Being organised and proactive in managing your tasks.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us - it’s our Calling.

**Benefits**
- Competitive holiday allowance which increase with length of service
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan

**About Us**:

- Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.

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