Customer Retention Lead

2 weeks ago


Romford, United Kingdom 3Search Full time
About the Role

We are seeking a skilled Customer Retention Lead to drive our customer retention and revenue growth initiatives in London. This is an excellent opportunity for someone with commercial acumen and a passion for data-driven strategies.

As a key member of our team, you will lead strategic renewal processes, develop tailored retention programmes, and collaborate with cross-functional teams to enhance customer experiences. Your goal will be to optimise renewals and reduce policy attrition through data-driven insights.


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