Customer Retention Lead
2 weeks ago
We are seeking a skilled Customer Retention Lead to drive our customer retention and revenue growth initiatives in London. This is an excellent opportunity for someone with commercial acumen and a passion for data-driven strategies.
As a key member of our team, you will lead strategic renewal processes, develop tailored retention programmes, and collaborate with cross-functional teams to enhance customer experiences. Your goal will be to optimise renewals and reduce policy attrition through data-driven insights.
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Retention Manager
1 month ago
Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJoin Our Team as a Retention Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of MarketingAre you a strategic thinker with a strong commercial mindset, passionate about driving customer loyalty and revenue growth? The AllClear Group is looking for an experienced Retention Manager to shape and lead our...
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Retention Manager
1 month ago
Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJoin Our Team as a Retention Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of MarketingAre you a strategic thinker with a strong commercial mindset, passionate about driving customer loyalty and revenue growth? The AllClear Group is looking for an experienced Retention Manager to shape and lead our...
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Customer Retention Strategist
4 weeks ago
Romford, Greater London, United Kingdom 3Search Full timeJob OverviewThe Customer Retention Strategist will play a pivotal role in driving the company's customer retention and revenue growth initiatives.This position offers the opportunity to lead strategic renewal processes, develop tailored retention programmes, and collaborate with cross-functional teams to enhance customer experiences.About 3SearchPartnered...
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Customer Experience Lead
2 weeks ago
Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAbout UsWe are a multi-award-winning travel insurance group dedicated to customer-first service. Operating in the UK, Ireland, and Australia, we serve a diverse clientele with over 30 million customers since 2000. We have been voted as the UK's No.1 for Customer Care and endorsed by Which? Best Buy.Job DescriptionAs our ideal candidate, you will be...
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Customer Loyalty Strategist
4 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAbout AllClear GroupWe're an award-winning, fast-growing travel insurance provider with a reputation for excellence. Specialising in coverage for customers with medical conditions, our team is dedicated to delivering top-tier service. With operations in the UK, Gibraltar, Australia, and Ireland, we've proudly served over 30 million customers since 2000.Key...
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Customer Experience Manager
4 weeks ago
Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time🌟 Join Our Team as a Customer Experience Manager 🌟Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead...
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Customer Experience Manager
4 weeks ago
Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJoin Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...
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Customer Experience Manager
4 weeks ago
Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJoin Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...
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Retention Team Leader
6 months ago
Romford, United Kingdom HDEC LTD Full time**Purpose** To support the Renewals Team facilitating the management of workloads and a team of underwriters overseeing the renewal of Commercial and personal lines insurance policies. Working closely with the Branch Manager to ensure retention targets are maximised and that best practice is adhered to when quoting and the department are working within...
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Customer Experience Manager
4 weeks ago
Romford, UK, Essex, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJoin Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...
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Customer Service Advisor
6 months ago
Romford, United Kingdom Oakhouse Foods Full time**Telesales Agent** - Call Centre & Customer Service - Customer Service - Romford - Permanent / Full Time **Role Description** We are looking for a Customer Service Representative to join our Oakhouse team at our branch in Romford. As a customer service representative, you will be making and receiving customer calls to take food orders, promote our...
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Operations Team Lead
3 weeks ago
Romford, Greater London, United Kingdom HCLTech Full timeJob TitleContact Center Operations Team LeaderAbout the RoleWe are seeking a highly skilled and experienced Contact Center Team Lead to join our HCLTech team in Romford.The ideal candidate will have a strong background in complaint handling, excellent communication skills, and the ability to lead a team effectively.Key ResponsibilitiesLead a team of Contact...
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Hospitality Lead
6 months ago
Romford, United Kingdom Oxygen Full time**The Role** Our Leads are the important connection between the team and the Senior Managers in the parks. With a foot in both camps, leading by example is at the core of all our Lead roles. The Hospitality Lead will run the café with a remit to deliver an exceptional experience for all our customers and guests, ensuring KPI’s and targets are met. They...
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Hospitality Lead
6 months ago
Romford, United Kingdom Oxygen Full time**The Role** Our Leads are the important connection between the team and the Senior Managers in the parks. With a foot in both camps, leading by example is at the core of all our Lead roles. The Hospitality Lead will run the café with a remit to deliver an exceptional experience for all our customers and guests, ensuring KPI’s and targets are met. They...
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Customer Assistant
6 months ago
Romford, United Kingdom Marks & Spencer Full timeweek 1 Sun 11-19, Mon 12-20, Thu 12-20, Fri 12-20 week 2 Mon 12-20, Tue 12-20, Fri 12-20, Sat 12-20 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best...
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Customer Assistant
6 months ago
Romford, United Kingdom Marks & Spencer Full timeWorking Pattern Week 1 Mon Tues Thurs Fri 04.30-08.30 Sat 04.00-08.00 Week 2 Sun 07.00 - 11.00 Mon, Wed, Thurs, Fri 04.30-8.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...
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Customer Advisor
6 months ago
Romford, United Kingdom Stellantis &You Full time**This is based in our Romford Dealership RM7 9QU** **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and...
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Customer Service Manager
2 months ago
Romford, United Kingdom CV-Library Full timeCustomer Service Manager** Full time office based -free parking Shifts set in advance Salary £32,000 - £40,000 DOE Plus bonus Have you got what it takes to run a busy department Are you: • Strong in coaching and people development • Have complete and thorough understanding of end to end customer service process • Familiar...
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Customer Service Ambassador
2 weeks ago
Romford, Greater London, United Kingdom Rank Group Full timeAbout This OpportunityThis is a fantastic chance to be part of Rank Group in one of our amazing venues.We are a leading operator of bingo clubs in the UK, and our venues offer incredible food, drink, and live entertainment options.As a Team Member, you will be responsible for providing our customers with an unforgettable experience.Why join our...
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Customer Experience Specialist
3 weeks ago
Romford, Greater London, United Kingdom HSL Chairs Full timeAbout HSL ChairsWe are a leading furniture retailer that prioritizes the wellbeing of our customers. Our award-winning range of feel good furniture is designed to provide comfort and style for every individual.