Technical Support Specialist

2 days ago

Ramsgate, Kent, United Kingdom HR GO Recruitment Full time
{"title": "2nd Line Support Engineer", "description": "Job Summary

We are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing technical support to our customers, resolving complex technical issues, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Provide technical support to customers via phone, email, and remote desktop
  • Resolve complex technical issues, including hardware and software problems
  • Collaborate with other teams to ensure seamless delivery of IT services
  • Document and track customer issues and resolutions
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 3-5 years of experience in a similar role
  • 6 industry-leading technical accreditations
  • Excellent technical knowledge and problem-solving skills
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and performance-related bonus
  • Hybrid working arrangement (4 days in office, 1 day remote)
  • Profit share and cycle to work scheme
  • Onsite gym and paid training opportunities
", "lang_code": "en"}

  • Technical Support Specialist

    5 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: Technical Support SpecialistJob Type: Full-time, permanentLocation: RamsgateJob Description:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level...

  • Technical Support Specialist

    4 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: Technical Support SpecialistJob Type: Full-time, permanentLocation: RamsgateJob Description:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level...

  • Technical Support Specialist

    4 weeks ago

    Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title: Remote Support SpecialistJob Type: Full-time, PermanentLocation: Remote (with occasional client visits)Job Description:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and technical...

  • Technical Support Specialist

    5 hours ago

    Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining a high level of technical expertise.Key...

  • Technical Support Specialist

    2 hours ago

    Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining a high level of technical expertise.Key...

  • Technical Support Specialist

    1 week ago

    Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include resolving complex technical issues,...

  • Technical Support Specialist

    1 week ago

    Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include resolving complex technical issues,...

  • Technical Support Specialist

    6 days ago

    Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include resolving complex technical issues,...

  • Technical Support Specialist

    6 days ago

    Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include resolving complex technical issues,...

  • Technical Support Specialist

    6 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: 2nd Line Support Engineer Job Summary: We are seeking a skilled and experienced 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing technical support to our customers, resolving complex technical issues, and escalating issues to senior engineers when necessary. Key...

  • Technical Support Specialist

    6 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: 2nd Line Support Engineer Job Summary: We are seeking a skilled and experienced 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing technical support to our customers, resolving complex technical issues, and escalating issues to senior engineers when necessary. Key...

  • Technical Support Specialist

    4 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: 2nd Line Support EngineerJob Type: Full-time, PermanentLocation: RamsgateJob Description:We are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving complex technical issues, and...

  • Technical Support Specialist

    4 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: 2nd Line Support EngineerJob Type: Full-time, PermanentLocation: RamsgateJob Description:We are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving complex technical issues, and...

  • Technical Support Specialist

    8 hours ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: 2nd Line Support Engineer Job Summary: We are seeking a skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers, resolving complex technical issues, and escalating issues to senior engineers when necessary. Key...

  • Technical Support Specialist

    10 hours ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    Job Title: 2nd Line Support Engineer Job Summary: We are seeking a skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers, resolving complex technical issues, and escalating issues to senior engineers when necessary. Key...

  • Technical Support Specialist

    5 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    {"title": "2nd Line Support Engineer", "description": "Job SummaryWe are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex issues for our clients.Key ResponsibilitiesProvide technical support and resolve...

  • Technical Support Specialist

    5 days ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    {"title": "2nd Line Support Engineer", "description": "Job SummaryWe are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex issues for our clients.Key ResponsibilitiesProvide technical support and resolve...

  • Technical Support Specialist

    1 week ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    {"title": "2nd Line Support Engineer", "description": "Job SummaryWe are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers, resolving complex issues, and maintaining a high level of customer satisfaction.Key...

  • Technical Support Specialist

    2 weeks ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    {"title": "2nd Line Support Engineer", "description": "Job SummaryWe are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers, resolving complex issues, and maintaining a high level of customer satisfaction.Key...

  • Technical Support Specialist

    2 weeks ago

    Ramsgate, Kent, United Kingdom HR GO Recruitment Full time

    {"title": "2nd Line Support Engineer", "description": "Job SummaryWe are seeking a highly skilled and experienced 2nd Line Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers, resolving complex issues, and maintaining a high level of customer satisfaction.Key...