Client Service Professional

2 days ago


Hereford, Herefordshire, United Kingdom CV-Library Full time

About the Role

We are seeking a Client Service Professional to join our team in Hereford.

You will work with a friendly, professional and dedicated team who strive for exceptional Customer Service standards.

Reporting to the Client Services Team Leader, your key responsibilities will include:

  1. Providing support to clients through effective communication of our products and services.
  2. Processing payments via telephone from customers in a polite and efficient manner.
  3. Maintaining accurate records to ensure seamless service delivery to clients and their customers.

Your estimated annual salary is £27,500 - £32,500 depending on experience.

About the Position

In this role, you will be responsible for handling client enquiries, providing information and advice on our products and services, and processing payments via telephone. You will also develop, maintain, and operate record-keeping systems to ensure efficient service delivery.

About the Candidate

To succeed in this role, you should have a proven track record of delivering first-class customer service, an outstanding telephone manner, and strong verbal and written communication skills. You should also be flexible, adaptable, and able to work well in a fast-paced environment.

About Us

We value our employees and offer a competitive benefits package, including a defined contribution group pension scheme, income protection, life assurance, health and wellbeing options, and an onsite gym. All roles at CV-Library are subject to successful background checks, including a DBS and Credit Check.



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