Client Service Representative
2 days ago
Are you a client-focused professional looking for a challenging and rewarding role? Nationwide Building Society is seeking a Client Service Representative to join our team. In this exciting position, you'll have the opportunity to work closely with our branch teams, providing exceptional service to our clients and helping them achieve their financial goals.
About the RoleThis Client Service Representative position is a full-time 12-month fixed-term contract, requiring 35 hours of work per week, Monday to Saturday. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a team environment.
The salary for this role is £23,000-£27,000 per annum, depending on experience, and includes a comprehensive package of benefits such as a personal pension, up to 2 days of paid volunteering per year, and 25 days holiday (pro rata).
We're committed to creating a workplace culture that's inclusive, supportive, and empowering. Our Employee Benefits scheme offers a range of perks, including access to training and development opportunities, a performance-related bonus, and a Wellhub programme that supports health and wellness.
As a Client Service Representative, you'll play a critical role in delivering exceptional customer experiences and contributing to our mission of delivering a fairer, more rewarding, and socially responsible banking experience. If you're passionate about delivering outstanding service and want to be part of a dynamic team, apply now
Key Responsibilities- Providing exceptional customer service across various channels, including online and via phone.
- Working collaboratively with branch teams to achieve shared goals and deliver outstanding customer experiences.
- Developing and maintaining knowledge of our products and services to educate clients and provide tailored solutions.
We welcome applications from individuals who share our passion for delivering exceptional customer experiences and want to make a lasting impact on our customers' lives.
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