Customer Service Representative

3 weeks ago


Darlington, Darlington, United Kingdom Tesco Full time

About the role

At Tesco, we're committed to providing our customers with the best shopping experience possible. As a Customer Service Representative in our Cornmill Shopping Centre store, you'll play a key role in ensuring that our customers receive exceptional service and leave our store feeling satisfied.

  • Provide outstanding customer service, responding to customer queries and resolving any issues that may arise.
  • Collaborate with our sales team to promote our products and services, and to drive sales growth.
  • Work closely with our store management team to maintain a clean and safe store environment, and to implement initiatives that improve customer satisfaction.
  • Develop a deep understanding of our products and services, and use this knowledge to make recommendations to our customers.
  • Continuously look for ways to improve our customer service, and to exceed our customers' expectations.

What you'll need

  • A passion for delivering exceptional customer service, and a commitment to providing a positive shopping experience for our customers.
  • Excellent communication and interpersonal skills, with the ability to build relationships with our customers and colleagues.
  • A positive and flexible attitude, with a willingness to adapt to changing priorities and circumstances.
  • A strong work ethic, with a commitment to meeting our high standards and expectations.

What's in it for you

  • Competitive pay and benefits, including holiday pay and a pension scheme.
  • Opportunities for career progression and professional development, with training and support to help you achieve your goals.
  • A fun and supportive work environment, with a team of colleagues who are passionate about delivering excellent customer service.
  • Discounts on Tesco products, and a range of other benefits and rewards.


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