Sales and Customer Service Representative

4 weeks ago


Darlington, Darlington, United Kingdom Yours Full time

Sales and Customer Service Representative

At Yours Clothing, we're looking for a skilled Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, optimising sales, and operating the till.

Key Responsibilities:

  • Engage with customers to deliver a first-class customer experience
  • Optimise sales and individual customer purchases
  • Operate the till and handle financial transactions
  • Replenish stock with our fantastic products and specialist brands
  • Assist with deliveries and stock handling on a regular basis
  • Undertake cleaning and housekeeping duties
  • Ensure compliance with all company procedures
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Responsible for Health and Safety

Requirements:

  • A warm, friendly, and engaging personality is essential
  • Highly motivated and a desire to be the best with energy and enthusiasm to succeed
  • A proven ability to work well within a team and use own initiative
  • Ability to adapt to frequent change and a high-pressure environment
  • Experience in a customer service role with face-to-face customer contact is highly desirable
  • Experience in a retail environment with a quality brand is desirable but not essential
  • Knowledge and understanding of High Street fashion

What We Offer:

  • A competitive hourly rate of £11.63
  • A minimum guaranteed number of weekly hours with the expectation to work more hours
  • Flexibility is required especially during peak trading periods

About Us:

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and become the number one plus-size fashion retailer in the UK while continuing to develop our brands into new and exciting niche markets both in the UK and further afield.



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