Desktop Support Professional
3 days ago
**Job Overview:** Desktop Support Professional
L&G Recruitment is seeking a skilled Desktop Support Professional to join our team. As a Desktop Support Professional, you will be responsible for providing technical support and assistance to customers via phone, email, or in-person.
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, or in-person.
- Troubleshoot and resolve technical issues with hardware, software, and networks.
- Develop and maintain knowledge of various software applications and operating systems.
- Work collaboratively with internal teams to resolve complex technical issues.
Requirements:
- 3-4 years of university education post-high school (B.Sc. or Diploma) and 1-2 years of diploma in Information Technology.
- Preferred MCP/MSCE/MSCA or HDI CSS certification.
- Minimum 3-5 years of experience in help desk, customer service, and support roles.
- Excellent problem-solving skills and ability to work independently.
Benefits:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Salary Estimate: $65,000 - $85,000 per year, depending on location and experience.
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