IT Support Engineer

7 days ago


staffordshire, United Kingdom L&G Recruitment Full time

L&G Recruitment is seeking an IT Support Engineer - Desktop Services to provide technical support and assistance to our staff and clients.

Responsibilities

The successful candidate will have the following responsibilities:

  • Provide technical support and troubleshooting for desktops, laptops, printers, and other computer-related issues;
  • Install and configure software and hardware as required;
  • Perform routine maintenance tasks, such as software updates and virus scans;
  • Collaborate with internal teams to resolve complex technical issues;
  • Document and track technical incidents and resolutions;
Requirements

To be successful in this role, you will need to have:

  • A strong understanding of Windows Operating Systems, including Windows XP, Windows 2000, and Windows 98;
  • Experience with remote desktop connectivity applications, such as RDP and pcAnywhere;
  • Proficiency in MS Office Suite, including MS-Word, MS-Excel, MS-PowerPoint, and MS-Outlook/Exchange;
  • Familiarity with Internet browsers, such as Explorer, Netscape, and Firefox;
  • Knowledge of VPN and remote dial-in users;
  • Ability to work effectively in a fast-paced environment;
  • Excellent communication and interpersonal skills;
Estimated Salary

The estimated salary for this role is $70,000 - $90,000 per annum, depending on experience.



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