Technical Support Specialist

4 weeks ago


staffordshire, United Kingdom L&G Recruitment Full time
Job Title

We are seeking a skilled Technical Support Specialist to join our team at L&G Recruitment. The ideal candidate will have extensive experience in resolving hardware, software, and network-related issues.

Key Responsibilities
  • Provide technical support for desktops, laptops, printers, and other IT equipment
  • Troubleshoot and resolve technical issues via phone, email, or in-person
  • Analyze and document technical issues to improve future problem-solving
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 3-5 years of hands-on experience in technical support
  • Familiarity with Windows Operating Systems (XP, 2000, 98), MAC, Unix/Linux
Tech Requirements
  • Remote desktop connectivity applications: RDP, pcAnywhere
  • MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange
  • Internet browsers: Explorer, Netscape, Firefox
Salary

$63,000 - $83,000 per annum


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