Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at L&G Recruitment. The ideal candidate will have extensive experience in resolving hardware, software, and network-related issues.
Key Responsibilities- Provide technical support for desktops, laptops, printers, and other IT equipment
- Troubleshoot and resolve technical issues via phone, email, or in-person
- Analyze and document technical issues to improve future problem-solving
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 3-5 years of hands-on experience in technical support
- Familiarity with Windows Operating Systems (XP, 2000, 98), MAC, Unix/Linux
- Remote desktop connectivity applications: RDP, pcAnywhere
- MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange
- Internet browsers: Explorer, Netscape, Firefox
$63,000 - $83,000 per annum
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