Senior Technical Support Specialist
3 weeks ago
KPI Recruiting is seeking a highly skilled Techncial Administrator to join their technical services department in Stoke-on-Trent. This role is crucial to delivering innovative solutions and support for construction projects involving specialist building materials.
">- Salary: £30,000 per annum
The ideal candidate will have a strong understanding of building products, construction methods, or architectural design, with experience in cladding systems, EWI systems, rainscreen façades, or similar areas being advantageous.
Responsibilities will include:
- Interpreting construction details to design and present system solutions tailored to project and customer requirements.
- Providing accurate and timely technical support across a diverse product portfolio.
- Supporting key stages of significant projects, offering technical communication and solutions to external and internal stakeholders.
- Developing system detailing, preparing project specifications, and managing design submissions with minimal supervision.
- Staying updated on market legislation, ensuring system compliance while contributing to system innovation and project development.
- Collaborating with regional sales managers, site compliance teams, and CAD technicians to provide detailed technical responses and project-specific calculations.
The successful candidate will possess the following skills and qualifications:
- Minimum of HNC/HND in a construction or architectural discipline
- Technical literacy with proficiency in Microsoft tools and CAD
- Strong understanding of architectural drawings and building practices
This is an excellent opportunity for a motivated individual to join KPI Recruiting's team and contribute to the success of their clients' technical services department.
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