Proactive Service Delivery Manager
2 days ago
We are seeking an experienced senior engineer to join our team at HanseVision GmbH. In this role, you will be responsible for delivering exceptional service delivery to our clients.
Responsibilities:
- Deliver proactive monitoring and alerting services to our customers.
- Provide technical support and collaborate with the team.
- Ensure customer incidents are resolved efficiently.
Requirements:
- Minimum 5 years' experience in a similar role.
- Strong knowledge of monitoring tools & alerting systems.
- Experience with RMM tools, Backup monitoring tools, SIEM tools, and Antivirus solutions.
- Industry recognised accreditations such as Microsoft Azure & 365, CCNA, and Veeam VMCE are highly desirable.
What We Offer:
- Hybrid Working.
- Top-of-the-range technology.
- Subsidised health care/medical benefits.
- Annual Leave – 25-30 days plus.
- Progression Plan – training & mentor programme.
Salary: The estimated salary for this position is around €80,000 - €100,000 per year, depending on location and experience.
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