Service Delivery Manager
22 hours ago
Wallace Hind Selection Limited is seeking an experienced Service Manager to join our operations team. The successful candidate will have a strong background in service management, preferably within the commercial refrigeration industry.
About the RoleThe Service Manager will be responsible for leading our service team and developing a robust service strategy that meets the high standards of our commercial refrigeration products. This includes working closely with our sales team to provide exceptional customer service and ensuring customer satisfaction and loyalty.
Key Responsibilities- Lead the service team and ensure they have the necessary resources to deliver exceptional service.
- Develop and implement a service plan that ensures our response times continue to meet our high standards.
- Work closely with our sales team to provide excellent customer service.
- Strong background in service management, preferably within the commercial refrigeration industry.
- Excellent leadership and communication skills.
- Ability to develop and implement effective service strategies.
We offer a competitive salary of £42,000 - £47,000 per annum, depending on experience, along with a range of benefits, including:
- 20 days annual leave + Bank Holidays.
- Extra holiday with service.
- Annual salary reviews.
- Bonus based on company profit.
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