Service Delivery Manager

1 week ago


Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full time

Job Title: Service Delivery Manager

Location: Northampton (Hybrid)

Duration: 12 Months FTC

About the Role:

We are seeking a highly motivated and organised individual to join our team as a Sales Support Executive. The successful candidate will work closely with multiple sales teams to deliver exceptional customer service and experience.

  1. Manage customer operational issues / requests for information / MI.
  2. Monitor level of customer service and satisfaction.
  3. Develop and maintain relationships with stakeholders.
  4. Act as a product champion and provide expertise to other internal teams.
  5. Produce reports and provide business intelligence to management.

You will have excellent communication and prioritisation skills, as well as the ability to build strong relationships with stakeholders.

We offer a competitive salary and a range of benefits and perks, including flexible working arrangements and opportunities for professional development.

An estimated salary for this position is £35,000-£45,000 per annum.



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