Hospitality Service Representative
6 days ago
**Job Overview**
We are seeking a highly skilled and enthusiastic **Night Porter (Night Receptionist)** to join our Beaverbrook team. As a key member of our hospitality staff, you will provide exceptional customer service to our guests during their stay.
In this role, you will be responsible for checking-in guests, responding to their queries, and ensuring their comfort and satisfaction throughout the night. Your duties will also include managing the front desk, handling room keys, and maintaining the overall cleanliness of the reception area.
**Key Responsibilities**
Your responsibilities will include:
- Welcoming and checking-in guests, ensuring a smooth and seamless experience
- Responding to guests' queries and addressing any issues promptly
- Maintaining the front desk and reception area, ensuring it remains clean and organized
- Managing room keys and access control
**Requirements**
To succeed in this role, you will need:
- A warm and friendly demeanor, with excellent communication skills
- Ability to work effectively under pressure, remaining calm and composed in challenging situations
- Basic knowledge of hotel operations and procedures
**Benefits**
We offer a range of benefits, including:
- Competitive salary: £25,950 per annum plus service charge
- Pension and life insurance
- 28 days annual leave, rising by one day each year for five years
- Sick pay and long-service awards
- Cycle-to-work scheme and recommended friend reward
**Salary Estimate**: Based on industry standards, we estimate the salary for this role to be around £26,000 - £30,000 per annum, depending on experience.
-
Hospitality Service Specialist
5 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeCompany OverviewAt Beaverbrook, we aim to blend the elegant with the informal, achieving unrivalled hospitality through excellent and friendly team members. Our team naturally delivers exceptional customer service to each other and our guests, reflecting our approach to hospitality.Job RoleWe are looking for a Reservations Agent who will create memorable...
-
Customer Service Representative
2 weeks ago
Leatherhead, Surrey, United Kingdom Age UK Full timeJob Overview: Customer Service RepresentativeWe are seeking a friendly and outgoing Customer Service Representative to join our Leatherhead team. As a valued member of our team, you will provide exceptional customer service and support with sales, stock rotation, and store tidying.Key Responsibilities:Deliver an excellent customer service experienceSupport...
-
Customer Service Representative
1 week ago
Leatherhead, Surrey, United Kingdom Dermalogica Group Full timeAre you passionate about skincare and delivering exceptional customer service? We're seeking a Customer Service Representative to join our dynamic team at Dermalogica Group.The ideal candidate will have a Level 2 or 3 Beauty therapy qualification and be able to provide outstanding support to Dermalogica stockists and consumers. As a Customer Service...
-
Customer Service Representative
4 weeks ago
Leatherhead, Surrey, United Kingdom Optima Recruitment Full timeSalary: £25,000 per annumLocation: LeatherheadThis is a great opportunity to join our team as a Customer Service Representative in Leatherhead. As an Account Customer Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.In this role, you will meet and greet customers in...
-
Hospitality Expert
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeBeaverbrook Estate: A Premier Hospitality DestinationWe are seeking exceptional individuals to join our team at Beaverbrook, a luxurious estate renowned for its world-class hospitality.Our team embodies the perfect balance between elegance and informality, providing unparalleled customer service to both colleagues and guests alike.Main...
-
Hospitality Ambassador
1 month ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeBeaverbrook Estate offers a unique opportunity to join its luxury hospitality team as a Restaurant Host. Located within the estate's walled kitchen garden, The Garden House Restaurant serves Anglo-Italian cuisine in an atmosphere inspired by nature.This position is ideal for individuals seeking a career opportunity in luxury hospitality with a focus on...
-
Customer Service Representative
4 weeks ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full timeWe are seeking a skilled Customer Service Representative to join our team at ESP Utilities Group Ltd.About the Role: As a Customer Service Representative - Network Deployment, you will be responsible for handling customer inquiries, providing administrative support, and ensuring compliance with regulations and customer care standards.Key...
-
Hospitality Team Member
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeWe are seeking an exceptional individual to join our team as a Hospitality Team Member at The Garden House Restaurant, located within the stunning Beaverbrook Estate. As a key member of our front-of-house team, you will be responsible for delivering outstanding customer service and ensuring every guest has a truly memorable dining experience.The ideal...
-
Hospitality Support Staff
6 days ago
Leatherhead, Surrey, United Kingdom N.E. Recruitment Full timeHospitality Support WorkerN.E. Recruitment is currently seeking a reliable and hardworking Hospitality Support Worker to join our team. As a key support staff member, you will play a vital role in ensuring the smooth operation of our hotel's kitchen and hospitality facilities.Your key responsibilities will include:Performing daily cleaning duties, including...
-
Hospitality Experience Manager
4 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeWe are seeking a Hospitality Experience Manager to join our team at Beaverbrook. As a key member of the restaurant, you will be responsible for delivering exceptional guest experiences and leading the team in providing seamless service.This role requires someone with a passion for luxury hospitality and a proven track record of delivering exceptional...
-
Hospitality and Culinary Expert
3 weeks ago
Leatherhead, Surrey, United Kingdom C&E Recruitment Full timeOur client, a 5-star hotel in the region, is seeking a highly skilled Hospitality and Culinary Expert to join their team. The ideal candidate will be responsible for managing a section of the kitchen and creating exquisite dishes for guests. Key responsibilities include kitchen operations, menu planning, and team supervision.Key Responsibilities:Kitchen...
-
Luxury Hospitality Professional
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeWe are seeking a skilled Luxury Hospitality Professional to join our team at Beaverbrook. This role involves supporting the restaurant with preparation for service, welcoming and assisting guests, and providing assistance to the operations team as needed.About the RoleThis is an ideal opportunity for someone looking to start their career in luxury...
-
Hospitality Specialist
4 weeks ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeWe are looking for experienced bartenders to join the Beaverbrook team. This is an exceptional opportunity to work in a unique environment, providing an enchanting experience to our guests.As a bartender, you will enjoy interacting with our guests and take pride in delivering exquisite cocktails or creating simple mixer drinks. Our bartenders are intuitive,...
-
Late Night Hospitality Specialist
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeYou will have the opportunity to join our team as a Late Night Hospitality Specialist at Beaverbrook. This exciting role requires a Night Porter/Night Receptionist to help settle any late-arriving guests to our hotel. As part of our team, you will be responsible for ensuring the smooth operation of our hotel's night shift, accommodating guests' needs,...
-
Luxury Hospitality Professional
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeWe are seeking ambitious individuals to join our dynamic front-of-house waiting and bar teams at Beaverbrook. Our stunning location provides the perfect backdrop for delivering outstanding customer service and creating memorable experiences.Compensation PackageYou will be rewarded with a competitive salary of up to £23,795 plus service charge, reflecting...
-
Surrey Hospitality Manager
4 days ago
Leatherhead, Surrey, United Kingdom HBD Partners Full timeHBD Partners OverviewHBD Partners is a prestigious hospitality group operating 13 hotels across East Anglia and Surrey. We pride ourselves on delivering high-quality customer experiences through our commitment to excellence in every aspect of our business.Sales Manager RoleWe are looking for a highly skilled Sales Manager to lead our sales efforts at two of...
-
Hospitality Sales Coordinator
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeLuxury Customer Experience SpecialistWe are looking for a highly motivated and results-driven Luxury Customer Experience Specialist to join our Reservations Team at Beaverbrook. As a key member of our team, you will be responsible for delivering exceptional customer service, driving revenue growth, and creating unforgettable experiences for our discerning...
-
Beaverbrook Hospitality Professional
6 days ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeJob SummaryWe are seeking an experienced Luggage Porter to join our team at Beaverbrook. As a Hall Porter, you will play a vital role in delivering exceptional guest experiences and ensuring our guests feel valued and cared for during their stay.SalaryThe salary for this role is £25,200 per annum plus Variable Service Charge, making it an attractive option...
-
Catering and Hospitality Staff
4 weeks ago
Leatherhead, Surrey, United Kingdom Bocketts Farm Park Full timeCareer Opportunity at Bocketts Farm Park:Bocketts Farm Park, a leading farm attraction in Surrey, is looking for a dedicated individual to join their team as a Catering and Hospitality Staff member.Key Responsibilities:Provide exceptional customer service to visitors from all over the UKPrepare and serve delicious food and beverages in a fast-paced...
-
Leatherhead Area Sales Representative
1 day ago
Leatherhead, Surrey, United Kingdom Chalfont Careers Ltd Full timeLeatherhead Area Sales Representative – A Great Opportunity for Career AdvancementWe are seeking a highly motivated Leatherhead Area Sales Representative to join our thriving Land & New Homes team based near Leatherhead. As a key member of our team, you will be responsible for canvassing new sites, selling and developing land, assisting the New Homes team,...