Hospitality Experience Manager

11 hours ago


Leatherhead, Surrey, United Kingdom Beaverbrook Full time

We are seeking a Hospitality Experience Manager to join our team at Beaverbrook. As a key member of the restaurant, you will be responsible for delivering exceptional guest experiences and leading the team in providing seamless service.

This role requires someone with a passion for luxury hospitality and a proven track record of delivering exceptional service. A warm, friendly, and welcoming personality is essential, as well as previous experience in a similar role.

Key responsibilities include supporting the team in preparing the restaurant for service, welcoming and assisting guests, and providing support to the operations team as needed. A positive and proactive attitude towards delivering service excellence is crucial, as well as the ability to act as an ambassador for Beaverbrook.

The estimated salary for this role is £30,000 - £40,000 per annum, depending on experience. Key benefits include the opportunity to work in a luxury hospitality environment, competitive salary range, and chance to advance your career.

Key responsibilities:

  • Support the team in preparing the restaurant for service, ensuring all areas are clean and organized
  • Welcome and assist guests, providing a warm and welcoming environment
  • Support the operations team as needed, maintaining a high level of customer satisfaction

Required skills and qualifications:

  • Previous experience in a similar role (preferred)
  • Warm, friendly, and welcoming personality
  • Positive and proactive attitude towards delivering service excellence
  • Able to act as an ambassador for Beaverbrook

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