Hospitality Experience Manager
11 hours ago
We are seeking a Hospitality Experience Manager to join our team at Beaverbrook. As a key member of the restaurant, you will be responsible for delivering exceptional guest experiences and leading the team in providing seamless service.
This role requires someone with a passion for luxury hospitality and a proven track record of delivering exceptional service. A warm, friendly, and welcoming personality is essential, as well as previous experience in a similar role.
Key responsibilities include supporting the team in preparing the restaurant for service, welcoming and assisting guests, and providing support to the operations team as needed. A positive and proactive attitude towards delivering service excellence is crucial, as well as the ability to act as an ambassador for Beaverbrook.
The estimated salary for this role is £30,000 - £40,000 per annum, depending on experience. Key benefits include the opportunity to work in a luxury hospitality environment, competitive salary range, and chance to advance your career.
Key responsibilities:
- Support the team in preparing the restaurant for service, ensuring all areas are clean and organized
- Welcome and assist guests, providing a warm and welcoming environment
- Support the operations team as needed, maintaining a high level of customer satisfaction
Required skills and qualifications:
- Previous experience in a similar role (preferred)
- Warm, friendly, and welcoming personality
- Positive and proactive attitude towards delivering service excellence
- Able to act as an ambassador for Beaverbrook
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