Administrative Assistant
4 days ago
We are seeking an enthusiastic and skilled Administrator to join our team at Tirebuck Recruitment Ltd. As an Administrator, you will be responsible for providing exceptional customer service, handling incoming calls and emails, and managing client accounts. Your strong interpersonal skills and attention to detail will be essential in this role.
Duties:
* Provide excellent customer service by handling incoming calls and addressing client queries.
* Regularly check voicemail and email inbox, taking prompt action on all messages.
* Manage client accounts by building strong, lasting relationships, creating and following up on quotes, updating the systems, and converting quotes into confirmed orders.
* Process sales orders to generate accurate pick lists for operations, verifying order details and purchase order numbers, processing client payments via payment links, following up on outstanding payments, and updating relevant systems with payment information.
* Organise and maintain a filing system for invoices, orders, credit notes and handle file archiving efficiently.
* Coordinate logistical documentation to facilitate smooth processing of deliveries and collections.
* Support the Director with marketing initiatives and keep the company website up to date.
Requirements:
* Self-motivated and ability to work independently or as part of a small team
* Strong organisational skills with the ability to prioritise and multitask
* Excellent administration skills
* Strong IT skills including Microsoft Office, Excel, Word
* Detail-oriented with a strong attention to detail and accuracy
* High standard of English, including spelling and grammar
* Possess a polite, friendly, and professional demeanour
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