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Front Desk Coordinator

2 months ago

Alcester, Warwickshire, United Kingdom ACS Recruitment Solutions Ltd Full time
Job Description

We are seeking a highly organized and professional Receptionist to join our team at ACS Recruitment Solutions Ltd.

About the Role:

  • Provide exceptional customer service to clients and visitors, responding to queries and resolving issues in a timely and professional manner.
  • Manage the front desk, including answering and directing phone calls, greeting clients, and handling correspondence.
  • Process client information, including scanning and verifying documents, and maintaining accurate records.
  • Assist with administrative tasks, such as preparing and delivering banking, ordering stationery and office supplies, and maintaining electronic diaries and meeting room management.
  • Ensure the reception area is welcoming and well-maintained, adhering to company standards and policies.
  • Apply GDPR regulations and maintain confidentiality in all aspects of the role.
  • Perform other administrative duties as required to support the departments, including opening and closing electronic matters on our Case Management System, scanning, and ordering archived files.

Requirements:

  • Previous experience in a reception or administrative role, with a background in legal work being desirable but not essential.
  • Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted).
  • A positive, professional, and approachable demeanor, with excellent communication and interpersonal skills.
  • Good base level of IT skills and the ability to learn new systems and software.
  • Outstanding communication skills, with the ability to effectively communicate with clients, colleagues, and other stakeholders.