Customer Experience Specialist

1 month ago


Great Malvern, Worcestershire, United Kingdom Hewett Recruitment Full time

About the Role

We are seeking an experienced Customer Service Agent to join our team at Hewett Recruitment. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients and customers.

Key Responsibilities

• Provide high-quality customer service via phone, email, and other channels

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Collaborate with internal teams to ensure seamless service delivery

• Maintain accurate records and reports

Requirements

• 1+ years of customer service experience

• Excellent communication and problem-solving skills

• Ability to work in a fast-paced environment

What We Offer

• Competitive salary and benefits package

• Opportunities for career growth and development

• Collaborative and dynamic work environment



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