Operational Support Technician
3 weeks ago
Company Overview
CPI Mortars are a leading dry mortar producer operating across a network of nine EuroMix manufacturing plants. Our products are used by major construction companies in the UK on housing, industrial, educational, and infrastructure projects.
We are part of the Grafton Group Plc, listed on the London Stock Exchange, and we provide terrific support as the parent company.
- Work from a fully equipped mobile workshop to service, maintain, fault-find, and repair specialist mortar mixing equipment to a consistently high standard.
- Full training will be given to provide an extensive skill set spanning both mechanical and electrical disciplines.
- Be responsible for training our customer's operatives in the use of the equipment using a structured training system.
- Ensure customer care is your principle priority in ensuring market leading service.
- Previous mechanical or electrical fitting experience would be beneficial but not essential.
- Full UK driving licence suitable for 3.5t van.
- Ability to communicate effectively within a key customer service role.
- Competitive Pay – we review and benchmark our pay annually to remain competitive in the market.
- Paid Volunteer Leave - Take time to give back to your community or a charity close to your heart with 1 day of paid volunteer leave a year.
- Holiday - 31 days holiday (including bank holidays) which increases after 3, 5 and 10 years' service.
- Long Service Awards - we recognise our long serving colleagues with extra holiday entitlement, donations to a charity of your choice and gift vouchers.
- Bonus - we all work hard to reach our targets and award quarterly or annual bonuses.
- Apprenticeships – various programmes and opportunities are available to enhance your skills and advance your career.
- Development - opportunities for career progression are highly encouraged and supported through a mixture of certified routes, team mentorship and internal development.
- Enhanced Pension Scheme – for every 1% above the statutory 5% you contribute; we also fund a Level 1 health cash plan with 'SimplyHealth' for all colleagues, which allows cash back to be claimed on a range of everyday medical treatments such as dental, optical and prescriptions.
- Life Assurance - if the worst should happen, life assurance ensures that those close to you have some protection by paying your annual salary to your chosen beneficiary.
- ShareSave Scheme – share in the success you help create. An easy way for you to save from your net salary, starting at £5 a month you can build up a savings pot or use what you save to become a Grafton Group Plc shareholder.
- Cycle to Work Scheme – make serious savings on the costs of a bike and equipment (as well as commuting) through salary sacrifice.
- Refer A Friend – receive a bonus for referring talented individuals to join our team.
- Colleague Discount – repair, maintain and improve your own home with discount at all Grafton Group businesses.
- Retail and Leisure Discounts – save money on day-to-day spending, our platform includes major supermarkets, cinemas, theme parks, restaurants and utilities.
- Gym Discounts – we have a network of 100's of health clubs offering discounts to colleagues of up to 25% on self-paid gym memberships.
- Employee Assistance Programme – administered by TELUS Health, we offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal and financial management.
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